Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
137

P: Most functions in Edit, Image, Layer, Select and Filter grayed out for image opened from LrC

Community Expert ,
Nov 14, 2018 Nov 14, 2018

Win 10 1803, LR  8.0, I7 8700k, 64GB ram Control keys inop. Most functions in Edit, Image, Layer, Select anf Filter grayed out. Images opened directly into PS all ok. Reset prefs no help.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
Bug Fixed
TOPICS
Windows
3.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 15, 2019 Jan 15, 2019
Correct. This issue was fixed in the Photoshop 20.0.2 release: https://feedback.photoshop.com/photoshop_family/topics/photoshop-cc-20-0-2-now-available

Thanks for reporting this issue!
Translate
replies 211 Replies 211
211 Comments
Advocate ,
Dec 06, 2018 Dec 06, 2018
The answer to this problem is simple: go to Preferences/General in Photoshop and tick the second option down - disable home screen. Problem solved! It's a new feature that has been added without realising it affected LR, but it is quite unnecessary so tick the box and it goes away and LR and PS work as usual.

Bob Frost
Translate
Report
LEGEND ,
Dec 06, 2018 Dec 06, 2018
It is very simple. But some people would rather vent then fix the temporary problem. 
Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Translate
Report
Adobe Employee ,
Dec 06, 2018 Dec 06, 2018
Translate
Report
Explorer ,
Dec 06, 2018 Dec 06, 2018
Thank you for the links but knowing a bit more about when this issue is going to be sorted would have been much more helpful. Still, you're the first Adobe person to post here in quite a while, so thanks for that too.
Translate
Report
Adobe Employee ,
Dec 06, 2018 Dec 06, 2018
Sorry, I've been out for a while with pneumonia. I can't give any exact details but it will be fixed in the next update.
Translate
Report
Explorer ,
Dec 06, 2018 Dec 06, 2018
Sorry to hear that Jeffrey, I hope you are fully fit now. 

I guess the radio silence meant no-one else was available to provide information, commentary or even to shine a wee bit of light on this issue?
Translate
Report
New Here ,
Dec 06, 2018 Dec 06, 2018
Man, you really are a child, aren't you? Sincerely, I hope you find some help with your ego problem. If you were my employee, I wouldn't want you posting on my company's forum the presented decorum. If you really are an Adobe employee, then fully agree with Jon and an internal culture change is needed.
Translate
Report
New Here ,
Dec 06, 2018 Dec 06, 2018
Good solution, thank you Robert for sharing this tip.  I question Adobe's culture of not being forthcoming about the operational procedures of these programs.  And don't get me started on the hassle of Rush being 'not compatible' when attempting to install via Creative Cloud and the hoops to jump through to diagnose and resolve this issue [hint: required win10 update to a certain version].
Translate
Report
LEGEND ,
Dec 06, 2018 Dec 06, 2018
And the venting continues. 
I'm sorry the facts continue to ruin your life Geoff. 
Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Translate
Report
New Here ,
Dec 06, 2018 Dec 06, 2018
Eyeroll. As dense as they come.
Translate
Report
LEGEND ,
Dec 06, 2018 Dec 06, 2018
Eye roll.   Having to open Photoshop first has happened in the past and it was fixed.  This is a TEMPORARY workaround and not a big deal.  This will be fixed also.   
Translate
Report
LEGEND ,
Dec 06, 2018 Dec 06, 2018
Worse than climate change for some 😉
Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Translate
Report
LEGEND ,
Dec 06, 2018 Dec 06, 2018
Awesome! Thank you, Robert, you are wonderful 🙂 This works!! 
Yi-Chen
Translate
Report
Advocate ,
Dec 07, 2018 Dec 07, 2018
Robert, But you don't have to open Photoshop first! Just use the option Adobe have given you in Photoshop's Preferences as I said in a previous post. No work-arounds needed; just get rid of the new Home Screen, it is not needed to go from LR to PS!! Probably most PS users won't want it either; I didn't so turned it off immediately after install, before this effect became recorded.

Adobe will probably have recorded this bug in PS Home screen  as a 'minor bug'; that is one for which there is an easy solution. So no rush to fix it.

Bob Frost
Translate
Report
Community Expert ,
Dec 07, 2018 Dec 07, 2018
If you do find the Home screen useful, open PS first and forget about the preference. No doubt the bug will be fixed soon enough.

If you don't, then change the preference - regardless of the bug.
Translate
Report
New Here ,
Dec 07, 2018 Dec 07, 2018
Disable the start up page in photoshop & re open /  or Open photoshop before opening lightroom & then editing in photoshop
Translate
Report
New Here ,
Dec 07, 2018 Dec 07, 2018
Disable the start up page in photoshop or open photoshop first '' before  '' opening lightroom & transferring an image 

Both work & it gets rid of that very inconvenient face page in the new Ps
Translate
Report
LEGEND ,
Dec 07, 2018 Dec 07, 2018
Robert,  thanks for reminding me about the Home Screen preference fixing the problem.  You said your CUSTOM Home Screen did not cause a problem.  Maybe Adobe should just use yours. : )
Translate
Report
Advocate ,
Dec 07, 2018 Dec 07, 2018
Just to be clear, I use a custom Workspace as my 'home screen' which necessitated turning off Adobe's Home Screen. Sorry for any confusion.

Bob Frost
Translate
Report
Community Expert ,
Dec 08, 2018 Dec 08, 2018
And I think that is important. If you don't like the Home screen just switch it off anyway. If you value aspects of the Home screen, leave the preference alone.

I get this bug all the time on my PC, and it is annoying, but it's nowhere near as catastrophic as some of the more hysterical posts make it appear. No doubt it'll be fixed soon. For now, we can just try to remember to open PS first. And yes, I often forget. But then how hard is it to say sh1t to yourself, close the document, and do Ctrl E a second time?
Translate
Report
Advocate ,
Dec 08, 2018 Dec 08, 2018
Having not had this new Home Screen for the last 30 yrs of using Photoshop, I am sure I can wait a while longer to see if it has any benefits while opening LR edits.

Curious to know what aspects of it you value when editing from LR?

Bob Frost
Translate
Report
Community Expert ,
Dec 08, 2018 Dec 08, 2018
None, Bob, when sending something from LR.

However, that's not the only way one opens stuff in PS. I am not a 100% enthusiast for the Home screen (eg I'd like to add shortcuts to certain folders), though it's good to have recent photos displayed in a variety of ways. But one aspect I do like is its LR Photos panel. So when I am on another computer, I can go into my synced LR collections and open one or more photos.
Translate
Report
New Here ,
Dec 08, 2018 Dec 08, 2018
Worked for me.  I was going crazy trying to figure out if I had inadvertently changed a setting.  Thanks!
Translate
Report
Advisor ,
Dec 09, 2018 Dec 09, 2018
John,
I get this bug all the time on my PC, and it is annoying, but it's nowhere near as catastrophic as some of the more hysterical posts make it appear.
No, it's not a big deal (once you know the workaround). What seems more important to me is the fact that such a bug can make it to a public release. Any user calling PS from LR can observe it immediately after updating. Adobe has accustomed us since many years now to such bugs that are immediately noticeable and easy to reproduce. This should simply not happen. We are not talking about bugs that are hard to detect or that are related to unusual configurations. This obviously indicates flawed (I would rather say non-existent) testing procedures. That's the actual problem that should be fixed. We are alerting about this loss of quality since years and obviously nobody is hearing. Or nobody is actually in control.



Translate
Report
Advocate ,
Dec 09, 2018 Dec 09, 2018
My guess is that LR and PS are produced by different teams of engineers and testers, and people testing LR are probably not going to have access to the latest beta versions of all the other Adobe products, and vice versa. So it is easy to see how this minor bug could slip through.

Bob Frost
Translate
Report