P: NULL photo objects resulting from folder sync

[FeedbackCommunityMember]

When synching a number of folders, resulting in some photos from being added, and other being removed, empty photo-objects result in the library in place of the original photos. These do not show when browsing by folder, but do show when selecting All Photographs and filtering for instance by date. They result in a blank, gray photo thumbnail, that does not have a file name or any other metadata associated (therefore the assumption these are NULL). Optimizing the catalog does not improve this situation. Issue occured on 8.1 and remains on 8.2. Working with the files now becomes very slow, as Lightroom has great problems handling the NULL objects.

[Rikk Flohr: Photography]

Fons,

Would you be willing to share your catalog file (LRCAT) with us for diagnosis and possible repair?

[davidk25661429]

I have the same problem. Are you able to help?

[Rikk Flohr: Photography]

@david,

I never heard back from Fons so we are still searching for an LRCAT file to diagnose. Would you be willing to share yours?

[FeedbackCommunityMember]

Hi Rikk, 
Sorry about that. I caught a bout of flu and forgot about the issue. The issue is still there
I'll have a look at sharing the LRCAT file.

[FeedbackCommunityMember]

The lrcat file is around 2.5 gb. I can drop it on my Adobe cloud account if that is useful.

[Rikk Flohr: Photography]

It should be me much smaller if you Zip it.

[FeedbackCommunityMember]

zipped it. it's around 900mb now. Unfortunately adobe cloud somehow fails uploading the file. I'll let you know once it is either fixed on adobe or google cloud.

[davidk25661429]

I'd be willing to help.
I'm also getting some help here:
https://www.lightroomqueen.com/community/threads/blank-entry-cant-delete.34968/

Where should I put the catalog?

[Rikk Flohr: Photography]

Zip it and place it in Drop Box, Creative Cloud folder or similar. If you don't want to share the link publically, I can send you an email to get it. 

[FeedbackCommunityMember]

It is uploaded. How can I securely send a link?

[Rikk Flohr: Photography]

Emailed you

[davidk25661429]

Send me a email at cpt dot kent   at    gmail

[davidk25661429]

I've shared it via dropbox. Let me know if you need anything else.

[davidk25661429]

Did you get the catalog? How am I able to remove these from my catalog?

[Rikk Flohr: Photography]

We did get the catalog. The Engineering Team is evaluating. At this time, I am waiting for work-around/correction information.

[FeedbackCommunityMember]

I also have the same issue and look forward for a solution. Do you need my catalogue too let me know.

[FGSmith]

Hi - I also have the same problem (I've posted an example here recently: https://www.lightroomqueen.com/community/threads/blank-entry-cant-delete.34968/page-2).  I have just had a LR update and am disappointed to see that this has still not been addressed.  I understand you (Rikk) have a tool that can fix my catalog?  How do I go about using that tool?  I'm happy to upload my catalog if it helps.
Thanks!

[FGSmith]

Just following up on this - is there somewhere else I should be going to get this resolved?

[Rikk Flohr: Photography]

Fraser, I contacted you via email to get a copy of your catalog. I never received a response. Is the email address you used on this forum valid?

[FGSmith]

Hi Rikk - thank you for your reply, it is sincerely appreciated!  The email address used on this forum is indeed valid.  I did searches on both my inbox and spam folder but couldn't see an email from you.  Could you please try sending me one again?  Thanks in advance for your assistance!

[Rikk Flohr: Photography]

Catalog link in your email. 

[andreao6403570]

Is there already a solution for this? I have the same issue with two files in a catalogus