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Participant
September 25, 2016

P: Panels and filmstrip black when switching to Develop

Not sure if this is the right place for a bug report, if not could anyone direct me to the right place please.

Clicking develop module at top right from the Library module opens the photo with film strip and both side bars black empty spaces. Initial few times I had to quit and restart Lightroom but then discovered switching to grid view again and develop keyboard short cut, everything comes back.

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344 commentaires

Rikk Flohr_Photography
Community Manager
April 11, 2017
This should now work correctly in Lightroom CC2015.10/6.10 or later on macOS Sierra (10.12) or later. Don't hesitate to let us know if you see the issue again on the current macOS, and if you do, what triggers it.  Please update your system and let us know if you have any additional issues. 


Additional information on this update can be found here: http://blogs.adobe.com/lightroomjournal/2017/04/lightroom-cc-2015-10-now-available.html
Rikk Flohr: Adobe Photography Org
Participating Frequently
April 10, 2017


Hi there,

Lightroom CC 2015.8 is nearly unusable with the new MacBook Pro 15" 2016 model with maxed-out configuration (16GB Ram / 460 4GB GPU / 2.9 CPU). Most actions take anywhere from 1-3 seconds—most notable with brush tool and trying to move points on the curve.

I'm coming from a 2013 MacBook Air with a very simple discrete graphics card that ran the same photos much, much smoother. I also did a side-by-side comparison with a 2014 MacBook Pro 15" and it ran the same photos with ease.

I've tried updating to 10.12.2 beta, resetting NVRAM(PRAM) and SMC to no avail. No other apps running. I have a large amount of cache set. I've gone through the performance tips improvement on Adobe's website.

I've take the MacBook to the Apple store and they found nothing wrong other than saying it's a software issue. We confirmed this by booting into Safe-Mode and launched Lightroom; it ran MUCH faster and felt as expected (and that's even without graphics drivers running).

There are several other reports, two you can find here: 
Inspiring
April 6, 2017
Well did it fix the problem?  This is getting ridiculous.   I reported this problem over 3 months ago now!
Rikk Flohr_Photography
Community Manager
April 6, 2017
Ryan, the beta invites were sent out two weeks ago.  See Jeff Tranberry's post in this thread.  At that point we had enough users to test the beta build.
Rikk Flohr: Adobe Photography Org
Inspiring
April 6, 2017
Are you going to send us the beta invite soon?
GodefroyB
Participating Frequently
April 4, 2017
For now, I'm doing what another user within this blog suggested witch is fast and works every time for me.  I right click on the Lightroom icon within the dock to "hide" and then do it again to "open" LR back up.  Very annoying, but funny enough it seems that after a few times of doing this, the issue doesn't occur as often, then again my perception might be warped!!!  Anyways, a quick trick until Adobe resolves this issue.
Participating Frequently
April 3, 2017
This is happening to me as well.  It started when I updated to version 2015.9. Never had this issue before. I have to quit LIghtroom and then reopen it to resolve the issue. I'm on a Mac Pro 3,1 with 14 GB ram.  OS 10.11.6 (El Capitan)  I've read that Adobe is hoping to fix this in the next update.
Inspiring
April 3, 2017
I will try the beta.  Thanks
Inspiring
April 3, 2017
I would like to try the beta. I get black panels almost daily. Thanks
Participating Frequently
April 2, 2017
I'm happy to try it - this has been driving me insane.