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olefoto
Participating Frequently
July 15, 2022

P: Preview stops generating when video in selection - CPU consumption remains high after cancelling.

  • July 15, 2022
  • 5 replies
  • 2842 views

LR Classic 14.4.1 on IOS 12.3.1

When generating Previews, it stops when it meets a videofile.

    This topic has been closed for replies.

    5 replies

    johnrellis
    johnrellis
    Legend
    December 21, 2022

    "Still existing video bug. I checked out the tipps, but few videos were imported correctly, rest of import dialog hangs up"

     

    You're having issues with Import of video, while this bug report was about generating 1:1 previews for photos.  Please submit a new bug report, following the guidelines here:

    https://community.adobe.com/t5/lightroom-classic-bugs/how-do-i-write-a-bug-report/idi-p/12386373

    R
    reischer
    Participant
    December 20, 2022

    Still existing video bug. I checked out the tipps, but few videos were imported correctly, rest of import dialog hangs up

     

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    December 13, 2022

    Greetings all, 

     

    Updates for Adobe Photography products began rolling out Monday night, December 12th,  The updates contain a fix for this issue. 

    If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

    Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

     

    Thank you for your patience. 

    Rikk Flohr: Adobe Photography Org
    DClark064
    DClark064
    Inspiring
    July 17, 2022

    If a video file is included in the selected files for producing 1:1 previews, Lightroom Classic hangs up.  This is true even if only one file is selected. 

    The only way out is to force LR to shutdown. 

    The video files I have mixed in with RAW files are produced using an iPhone 13. 

    The type of video file (HD or 4k, frame rate, codec) does not seem to matter, any video file causes LR to hang up.

    I have not noticed this behavior until the lastest update of LR, so I believe this started with the 14.4.1 update.

     

    I have restarted LR multiple times, no change.

    I uninstalled and reinstalled LR, no change.

    I have rebooted the OS, no change.

     

    Windows 10, latest update, OS Build 19043.1826

    Latest version of LR Classic, 14.4.1

     

    johnrellis
    johnrellis
    Legend
    July 17, 2022

    Moderators, @Rikk Flohr: Photography, please merge with this other bug report:

    https://community.adobe.com/t5/lightroom-classic-bugs/preview-stops-generating/idi-p/13072595

    johnrellis
    johnrellis
    Legend
    July 16, 2022

    It happens with some but not all of my test videos.  Note that after cancelling the progress bar for Build Previews, LR still consumes 120% CPU. 

     

    Steps to reproduce on LR 11.4.1 / Mac OS 12.4:

     

    1. Download and unzip this catalog, which contains two photos and a video:

    https://www.dropbox.com/s/tdh31j3g58ein55/preview-bug.2022.07.15.zip?dl=0 

     

    2. Do Library > Previews > Discard 1:1 Previews.

     

    3. Select the photos and video and do Library > Previews > Build 1:1 Previews.

     

    4. Observe that the progress bar freezes before completion, and Activity Monitor shows LR consuming a constant 120% CPU.

     

    5. Cancel the task in the progress bar.

     

    6. Observe that LR still consumes about 120% CPU.

     

    Screen recording:

    https://www.dropbox.com/s/jrcvy98uzpqvq4o/preview-bug-screen-recording.2022.07.15.mov?dl=0

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