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michele98A1
Participating Frequently
March 10, 2024

P: Print module list of page sizes doesn't update

  • March 10, 2024
  • 73 replies
  • 19482 views

In Lightroom Classic's Print Module, the Page Setup pop-up menu that lets me select a paper page size no longer changes when I switch printers. This used to work (I have been printing in LR for years) and I can still print to the printers. I just can't tell LR the page size I want.

 

I have no issues in other apps (PS, QImage, etc) which correctly show me the list of supported pages sizes. Indeed, LR seems to know about the options as the "Printer..." dialog has a Scale to fit paper size option that is correct. It just looks like the Page Setup list of print sizes never gets updated and stays on the "Any Printer" default list.

 

I'm on a recent Macbook Pro M3 running current Sonoma (14.4) , latest version of LR (I tried deleting, re-installing, installing prio version, rebooting laptop, updated print driver, and anything else I could think of to no avail). Main printer I use is a Canon Pro 100, but same issue on another printer. And as I say, PS (etc) has no issues.

 

I can partially get around this with custom page sizes, but I can't trick the printer into doing borderless prints that way.

 

Thanks in advance for ideas.

    73 replies

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    G
    GinJeff
    Known Participant
    May 6, 2024

    That's encouraging, please keep us informed if this keeps working for you. Not ready to take the plunge into a MacOS beta as the epson print layout has become one of my favorite plug-ins.

    **Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />>**Mac Studio M2 Max** Sequoia Version 15.1, 32GB/1TB (system/catalog), Photos stored on QNAP all SSD volume connected via 10GbE<br />**Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />
    D
    donaldjgboyd
    Participant
    May 6, 2024

    Hello,

    I have been having the same issue since I updated to Sonoma 14.1. This morning I thought I would try a Mac Public Beta and updated to Sonoma Beta 14.5. It seems to have worked. 

    D
    dave sacerdote
    Participant
    May 6, 2024
    Spoke to adobe tech. They were very helpful. Dial into my computer to see my problem and we found a work around which works.
    Went a made a user defined template for4x6
    Which then let me change the cell size which I could then make 4x6 which works fine
    Sent from my iPhone
    F
    FangoJoe
    Participating Frequently
    May 5, 2024

    Hi Michel,

    Try Epson Print Layout in the meantime (till there is a an update from Adobe), works pretty good.

      R
      Russell371180333p26
      Participant
      May 4, 2024

      Just got back into printing, loads of A3 & A3+ paper that cannot size when I use with Lightroom but works fine in On1 photo 2023.

      Hope a fix comes soon as prefer Lightroom to work with.

      A
      AzHutchy
      Participant
      May 2, 2024

      Having the same issue just commenting to hopefully get an update when it's fixed. 

       

      Mac OS 14.4.1

      LRC 13.2

      printing to DNP printers 

      drums351
      drums351
      Participant
      May 1, 2024

      Hello.

      Perhaps this will help someone else. I spent 90 minutes on the phone today with a helpful Adobe support person. My two issues are priting from LRC - cannot print a 13 x 19 photo (Printer notices the job, does nothing and then reports finished).  Additionally I'm unable to see all of the paper sizes that should be available in the print driver (Epson 13.05). Specifically, the Cassette #1 holding my 4x6 printer paper is grayed out in the print driver / print options / print settings box.

       

      We tried several things including an earlier version of LRC (13.1) with no success.  He reached out to his resources who stated that "this is a known bug right now" and basically I need to wait for the update. No ETA on the update nor a confirmation if the next update will fix this or not.  But, at least I was able to identify that this is an Adobe issue and they are working on it.  Ideally, this will help someone else.  FYI I can print successfully with other software to these print sizes; that was Epson's recognition that "likely this is an application level issue with Adobe". 

       

      Hopefully a fix is on the way; but perhaps this will help someone else seeing the same issue and prevent additional work.

      J
      jmparries
      Participant
      April 30, 2024

      Install the "Professional Print & Layout" utility from canon. You can find the latest version easily online. In Lightroom Classic you'll find it under "Plug-In Extras" 

      Select the picture you want to print in Lightroom --> Open the utility and Print from there.

       

      The best workaround I could find. Still annoying that the bug hasn't been fixed..

       

      martyc4802494
      martyc4802494
      Participating Frequently
      April 30, 2024
      Thanks for the info and help with this. I agree that it's aggravating that
      nothing has been done and Adobe has yet to say anything about it to those
      of us who pay each month for their software. I like Adobe products, but I
      think they should be more customer friendly.
      F
      FangoJoe
      Participating Frequently
      April 29, 2024

      Use Epson Print Layout, works perfectly!

      L
      Luther5E83
      Participant
      April 29, 2024
      Thank you

      Luther Smith
      Photographer Extraordinaire
      817 312 3264
      Sent from my phone
      G
      GinJeff
      Known Participant
      April 29, 2024

      Read the entire thread. It's an LrC issue with Sonoma 14.4 ( and 14.4.1). Most other applications don't have this problem, but some do (Capture One, Acrobat, Word).

       

      I have had the best luck with Epson Print Layout which is an export plug-in. Or Edit in Photoshop (with LR adjustments). Both have all the page sizes, borderless, roll paper, etc. The only thing you don't get is picture packages or contact sheets.

      **Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />>**Mac Studio M2 Max** Sequoia Version 15.1, 32GB/1TB (system/catalog), Photos stored on QNAP all SSD volume connected via 10GbE<br />**Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />
      drums351
      drums351
      Participant
      April 29, 2024

      I too, seem to have this issue.  Mac Studio, OS 14.4.1.  Epson ET-8550, Driver 13.05.  LRC, 13.2.  Someone had an update recently (either Apple or Adobe) - I cannot print a 13x19 (possibly other large sizes).  Also cannot see Cassette #1 for 4x6 or 5x7 prints.  Additionally, all of the printing works fine from MacBook Pro, OS 13~latest; Also works fine from Win11.  A colleague has Mac Studio with same version and OS and doesn't see issues with ET-8500.  Epson is basically stating they believe this is an application (or OS) related issue.  Will call Adobe today and see what they say, if anything.  Curious if anyone else has found any success.  I have uninstalled applications and drivers.  Same results on my MacBook Air running 14.4.1. 

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