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17

P: Problem when viewing images and video full screen (F key related)

Explorer ,
Apr 24, 2015 Apr 24, 2015

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Lightroom 6. (Standalone) W8.1 Pro. Hp, intel i7 3.3 16g mem.

1. Pressing F locks lightroom in full screen. Only way is out is using task manager to close lightroom. Tested on two different computers, same results.

2: Playing video in full screen mode, locks up lightroom, video does not scale correctly. Test on two computers same results.

Bug Fixed
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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Nov 17, 2015 Nov 17, 2015
This is fixed (again) in Lightroom 6.3, which is now available.

Thanks,
Ben

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73 Comments
LEGEND ,
Aug 01, 2015 Aug 01, 2015

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The problem with the Spot Removal tool appears to have been fixed in LR 6.1.1 / CC 2015.1.1.

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Community Beginner ,
Aug 01, 2015 Aug 01, 2015

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THAT IS WONDERFUL.

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New Here ,
Aug 01, 2015 Aug 01, 2015

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Well, sort of. You can exit full screen but Spot Removal Tool will be closed and you'll have to invoke it again to continue using it. Still, better than nothing...

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Community Beginner ,
Aug 02, 2015 Aug 02, 2015

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I noticed the brush tool and others will be closed also when you go into full screen but I can live with that. Maybe later they will fix that issue. Right now I'm happy with what I have.

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New Here ,
Oct 09, 2015 Oct 09, 2015

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I had to revert to Lightroom 6.1.1 because the latest update not only messed up with the import function but also brought back the "F" problem that was resolved in 6.1.1. If you are using the Spot Removal and type F to get to the full screen mode, well you are going to stay in this mode for ever, unless you get out of Lightroom and start again. What a pity!!

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LEGEND ,
Oct 09, 2015 Oct 09, 2015

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Which "latest update"? CC 2015.2 / 6.2 or CC 2015.2.1 / 6.2.1?

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New Here ,
Oct 09, 2015 Oct 09, 2015

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Not CC updates. The 6.2 update for the owned Lr

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Adobe Employee ,
Oct 09, 2015 Oct 09, 2015

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I am able to reproduce this problem as well in 6.2.1, I've reopened the bug in our bug database.

Thanks,
Ben

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Community Beginner ,
Oct 13, 2015 Oct 13, 2015

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Updated to the latest Lightroom. Having trouble with freezing in full screen when I use 'F'. I have clients coming tomorrow so did a search for this problem and found this. This is going to make me look very unprofessional with my clients.

Any immediate solutions?

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LEGEND ,
Oct 13, 2015 Oct 13, 2015

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Revert back to CC 2015.1.1 / 6.1.1, as recommended by LR experts Victoria Bampton and Laura Shoe: http://www.lightroomqueen.com/how-do-...

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New Here ,
Oct 13, 2015 Oct 13, 2015

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Make sure you are not using the Spot Removal, if it is on just press Done and you will have no problem using the "F". Please note that was my problem, I don't know if other features would create the same bug. Good luck.

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New Here ,
Oct 13, 2015 Oct 13, 2015

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As for reverting back to 6.1.1 I had a several problems, one of them still persisting after biting the bullet and installing 6.2, the system keeps asking me to validate the account every time I open Lightroom!!!

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Community Beginner ,
Oct 14, 2015 Oct 14, 2015

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Antoine, I don't think I had the spot remover open. After my client leaves I'll try to figure out what is causing it. I usually can go to full screen a couple times in Develop and it works fine, then freezes.

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Community Beginner ,
Oct 14, 2015 Oct 14, 2015

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Just revert to 6.1 - 6.2 is so terrible - It's in no state to be showing client anything. Else export to JPEG and show them in preview.

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Community Beginner ,
Oct 14, 2015 Oct 14, 2015

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Thanks!

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Community Beginner ,
Oct 14, 2015 Oct 14, 2015

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How can I see which I have 6.1 or 6.2?

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Community Beginner ,
Oct 14, 2015 Oct 14, 2015

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Community Beginner ,
Oct 14, 2015 Oct 14, 2015

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That's 6.1. If it's all blue and looks like the movie avatar then you've got 6.2

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Community Beginner ,
Oct 14, 2015 Oct 14, 2015

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Community Beginner ,
Oct 14, 2015 Oct 14, 2015

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That one is 6.2 - all blue and awful. Just like the program. You can downgrade here: https://helpx.adobe.com/lightroom/kb/...

Make sure you click on "download photoshop" at the top, not one of the updates at the bottom. Keep your Adobe ID handy, and make sure to disable automatic updates in the Creative Cloud app before you start, or it will auto-update again!

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Community Beginner ,
Oct 14, 2015 Oct 14, 2015

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Thank you! This is the one I have, argghh!!

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Community Beginner ,
Oct 14, 2015 Oct 14, 2015

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I see now that there is another update on my Adobe update thingy that says it is to improve performance problems?

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Community Beginner ,
Oct 14, 2015 Oct 14, 2015

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I updated with the newest update that just showed up. Figured I had nothing to lose. So far its not freezing.

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Explorer ,
Oct 14, 2015 Oct 14, 2015

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My videos or slideshows won't play in adobe Lightroom CC 2015 even updated to 6.2 updates. I'm on Windows 10 and have Apple Quick Time player which is required. They played in on Windows 7.i also have the I tunes. They will play in Adobe Photoshp CC 2015. doesn't make sense to me. no specific answers just a run around ,You can pull an 80,00 pound trailer if you don't get the answer about the Tractor being broken.Last month . Time to get another program after this month.

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Community Beginner ,
Oct 14, 2015 Oct 14, 2015

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AMEN

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