P: Remove brush strokes appear in the wrong place on rotated images

[johnrellis]

Brush strokes made with the Remove tool appear in the wrong place on a portrait image, rotated 90 degrees counter-clockwise. This occurs in LR 13.4 / Windows 11, but it doesn't occur on Mac OS 14.5.

To reproduce:

1. Download and import this photo:

https://www.dropbox.com/s/ko89pejpmicyqie/rotated-remove-brush-bug.2024.07.01.CR3?dl=0

 Observe that it hasn't been rotated to portrait mode :

2. With Exiftool, observe that the camera has recorded landscape orientation:

[EXIF] Orientation : Horizontal (normal)

3. Do Photo > Rotate Left.

4. In Develop, open the Remove tool and select Remove mode.

5. Brush anywhere on the photo and observe that the brush strokes appear on the wrong place on the iamge, rotated 90 degrees counter-clockwise.  See the attached screen recording.

6. Select the other modes (Heal, Clone) and observe similar misbehavior.

[TwistedRealm]

@Madhu Sundar

Try my fix?

[big-e-mr-g]

Thank you!

I'm using Lightroom Classic v13.4 on an Intel based iMac with a Radeon Pro 580X 8GB graphics card running on Sonoma 14.5.

I can confirm that switching on GPU processing fixes the problem.

Regards,

Ian

[Madhu Sundar]

@TwistedRealm 

I have an old graphics card. "Intel HD Graphics Family" on Dell Inspiron 7537. I have the following message when I try to open in CameraRaw. Is there still a way  to try your fix?

[clairedukatz]

I'm having this issue on Mac. Rotating the image doesn't help. I've restarted lightroom, restarted my computer, checked for updates, nothing is working. When I try to use the remove tool (ai or not), it puts the brush in a random spot on the photo. Has anyone else found any other solutions? 

[GoldingD]

I have an old graphics card. "Intel HD Graphics Family" on . I have the following message when I try to open in CameraRaw. Is there still a way  to try your fix?

By @TwistedRealm 

I think you are asking about Adobe Camera RAW as used in Photoshop. Can you verify if you get this issue in Photoshop, or were you using Lightroom Classic.

Also, your issue is in no way related to the subject of this posting, this Bug report.

Please create your own posting. I would recommend that you post it as a Discussion. In the Photoshop community if you are using Photoshop. In the Lightroom Classic community if it is actually Lightroom Classic.

You might want to view:

• https://www.reddit.com/r/PhotoshopTutorials/comments/17k648c/camera_raw_gpu_acceleration/

When you create your post, please include as a minimum:

• Adobe Product and Version Number
• Operating System in version number
• Your error message
• Computer hardware information, CPU, RAM, GPU make/model, VRAM, GPU Driver number
• Any additional screenshots that might describe the issue

Oh, and for that Dell Inspiron 7537, looking at on-line Tech Specs. It appears it should have an Integrated Video controller, Intel HD Graphics 4400, and a Discrete GPU NVIDIA GeForce GT 750M. Can you verify. The error message is probably about the Integrated video controller.

• https://dl.dell.com/manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-15-7537_refer...