P: Remove brush strokes appear in the wrong place on rotated images

[johnrellis]

Brush strokes made with the Remove tool appear in the wrong place on a portrait image, rotated 90 degrees counter-clockwise. This occurs in LR 13.4 / Windows 11, but it doesn't occur on Mac OS 14.5.

To reproduce:

1. Download and import this photo:

https://www.dropbox.com/s/ko89pejpmicyqie/rotated-remove-brush-bug.2024.07.01.CR3?dl=0

 Observe that it hasn't been rotated to portrait mode :

2. With Exiftool, observe that the camera has recorded landscape orientation:

[EXIF] Orientation : Horizontal (normal)

3. Do Photo > Rotate Left.

4. In Develop, open the Remove tool and select Remove mode.

5. Brush anywhere on the photo and observe that the brush strokes appear on the wrong place on the iamge, rotated 90 degrees counter-clockwise.  See the attached screen recording.

6. Select the other modes (Heal, Clone) and observe similar misbehavior.

[TwistedRealm]

@Madhu Sundar

Try my fix?

[big-e-mr-g]

Thank you!

I'm using Lightroom Classic v13.4 on an Intel based iMac with a Radeon Pro 580X 8GB graphics card running on Sonoma 14.5.

I can confirm that switching on GPU processing fixes the problem.

Regards,

Ian

[Madhu Sundar]

@TwistedRealm 

I have an old graphics card. "Intel HD Graphics Family" on Dell Inspiron 7537. I have the following message when I try to open in CameraRaw. Is there still a way  to try your fix?

[defaultycmlka18a6jg]

When I try to use any of the tools in the toolbar for generative remove, healing or clone stamp, the brush selects an area far away from what I selected. This issue does not occur in other programs (i.e. paint) or when I use other brush-type tools, such as the brush for making a mask inside lightroom. It only occurs with this panel's suite of tools. The brush works normally in all other panels.

What can I do to fix this?

[Ian Lyons]

There's a known bug that affects vertically orienated images. The bug report and description is at https://community.adobe.com/t5/lightroom-classic-bugs/p-remove-brush-strokes-appear-in-the-wrong-pla...

Does above match your issue?

[clairedukatz]

I'm having this issue on Mac. Rotating the image doesn't help. I've restarted lightroom, restarted my computer, checked for updates, nothing is working. When I try to use the remove tool (ai or not), it puts the brush in a random spot on the photo. Has anyone else found any other solutions? 

[GoldingD]

I have an old graphics card. "Intel HD Graphics Family" on . I have the following message when I try to open in CameraRaw. Is there still a way  to try your fix?

By @TwistedRealm 

I think you are asking about Adobe Camera RAW as used in Photoshop. Can you verify if you get this issue in Photoshop, or were you using Lightroom Classic.

Also, your issue is in no way related to the subject of this posting, this Bug report.

Please create your own posting. I would recommend that you post it as a Discussion. In the Photoshop community if you are using Photoshop. In the Lightroom Classic community if it is actually Lightroom Classic.

You might want to view:

• https://www.reddit.com/r/PhotoshopTutorials/comments/17k648c/camera_raw_gpu_acceleration/

When you create your post, please include as a minimum:

• Adobe Product and Version Number
• Operating System in version number
• Your error message
• Computer hardware information, CPU, RAM, GPU make/model, VRAM, GPU Driver number
• Any additional screenshots that might describe the issue

Oh, and for that Dell Inspiron 7537, looking at on-line Tech Specs. It appears it should have an Integrated Video controller, Intel HD Graphics 4400, and a Discrete GPU NVIDIA GeForce GT 750M. Can you verify. The error message is probably about the Integrated video controller.

• https://dl.dell.com/manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-15-7537_refer...

[StephH1]

I can't figure out how to "upvote" this post, but I just want to say that I am experiencing this issue in a slightly different way. I use the "heal" tool (subset of Remove tool) not as a brush but more as a pencil--just a quick click to remove an unwanted spot (usually acne on teenage athletes). My experience is that the size of the tool when shown via my cursor when I hover over an area is significantly larger than the spot that is actually "healed" when I click. Most of my photos are portrait, so I have to rotate them, and I did confirm that if I use the tool on a NON-rotated photo, the size shown by the cursor before using it is accurate. 

[Geoff Bartlett]

I have started to see something similar recently, but only for the remove tool. Object detection is worst, but the drawing weirdness happens in other remove modes too.

My photos are not rotated.

Even if it did correctly select the obejct, Adobe's remove AI appears to be worse now than it was a couple of months ago.

System Info:

Lightroom Classic version: 14.0.1 [ 202410161356-30922cfc ]
License: Creative Cloud
Language setting: en-AU
Operating system: Mac OS 14
Version: 14.6.1 [23G93]
Application architecture: arm64
Logical processor count: 10
Processor speed: NA
SqLite Version: 3.36.0
Power Source: Plugged In, 100%
Built-in memory: 65,536.0 MB
Dedicated GPU memory used by Lightroom: 6,701.2MB / 49,152.0MB (13%)
Real memory available to Lightroom: 65,536.0 MB
Real memory used by Lightroom: 6,713.1 MB (10.2%)
Virtual memory used by Lightroom: 423,158.7 MB
Memory cache size: 428.5MB
Internal Camera Raw version: 17.0 [ 2043 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 464MB / 32767MB (1%)
Camera Raw real memory: 709MB / 65536MB (1%)

Cache1:
Final1- RAM:217.0MB, VRAM:16.0MB, 20241029_112825__NZ61762.NEF
NT- RAM:217.0MB, VRAM:16.0MB, Combined:233.0MB

Cache2:
m:428.5MB, n:1,501.2MB

U-main: 117.0MB

Standard Preview Size: 2880 pixels
Displays: 1) 2560x1440, 2) 3600x2338

Graphics Processor Info:
Metal: Apple M1 Max
Init State: GPU for Export supported by default
User Preference: Auto
Enable HDR in Library: OFF

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/geoffbartlett/Pictures/_00 LR Working/00 LR Working-v14.lrcat
Settings Folder: /Users/geoffbartlett/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr
4) jb ListView
5) jb: Search+Replace

Config.lua flags:

[StephH1]

Is this ever going to get fixed? It's been six months and I am still experiencing the issue in which the actual remove/healing tool area is much smaller than the area that is portrayed by the tool when I hover over it and click to remove. So annoying when you're working on 100 photos at a time that are all in portrait mode. 

[Vidhya S]

Hi StephH1,

Are you still seeing this issue with latest classic version?

Thanks,

Vidhya S

[StephH1]

Thank you for following up. It seems to be fixed. Thank you!

[StephH1]

Okay, a quick update. I just worked through 20 photos of football players and what I discovered is that as I moved from one photo to the next, the cursor radius increases from the size I had on the previous photo, but the actual size that is sampled is smaller than the cursor indicates (it was whatever size I had on the last sample of the last photo). If I rotate my mouse wheel one notch, it reduces the cursor radius to one notch smaller than the size I just sampled on the last photo. From that point, it stays the correct size for the rest of the time I am working on that picture, even if I change the size (again, using the mouse wheel). Below is a screen shot to illustrate. You can see that the cursor size is larger than the most recent spot that was "healed," but that is the size that it was when I clicked to heal that spot. Once I resize the cursor, it stays the correct size until I move to the next photo, and then I have to resize it again to get the cursor and the actual sample size to be the same. It's definitely better than it was before, but still not ideal. Note: all of these photos are rotated because they were photographed vertically. 

[Sameer K]

Hello everyone,

An update for Adobe Photography products has been released as part of the MAX cycle. This update addresses the reported issue.

If you don’t see the update in your Creative Cloud app, refresh it using [Ctrl/Cmd] + [Alt/Opt] + [R].

Please note: It may take up to 24 hours for the update to appear.

Thank you for your continued patience.

[johnrellis]

I verified that LR 15.0 now provides correct behavior for the bug recipe.