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P: Update AI Settings hangs indefinitely when invoked on a photo w a Sky mask and Generative Remove

LEGEND ,
Jun 30, 2024 Jun 30, 2024

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The Update AI Settings command hangs indefinitely when it is applied to a photo with a Sky mask to which Generative Remove has been copied/synced, and LR must be force quitted.

 

To reproduce on LR 13.

 

1. Download this tiny catalog, unzip it, and open it in LR:

https://www.dropbox.com/scl/fi/x5xa41n0lv7dwc9z6f9rh/update-ai-settings-bug.2024.06.30.zip?rlkey=h0j... 

 

Observe that 1.jpg has a Generative Remove applied to it, and 2.jpg has a Sky mask.

 

2. In Library, select both photos, with 1.jpg most selected.

 

3. Do Sync Settings with just Remove selected.

 

4. Select 2.jpg and do Photo > Develop Settings > Update AI Settings.  Observe the Updating AI Settings progress window opens but hangs indefinitely:

johnrellis_1-1719786628334.png

 

Clicking Stop has no effect, and you have to Force Quit LR.

 

5. The same symptoms occur if you invoke the SDK's photo:updateAISettings() on the photo.

 

 

 

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correct answers 1 Pinned Reply

Adobe Employee , Aug 14, 2024 Aug 14, 2024

Greetings all, 

 

Updates for the Adobe Photography Products are released.  The August 2024 updates contain an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

Status Fixed

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2 Comments
Adobe Employee ,
Aug 14, 2024 Aug 14, 2024

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Greetings all, 

 

Updates for the Adobe Photography Products are released.  The August 2024 updates contain an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Fixed

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LEGEND ,
Aug 14, 2024 Aug 14, 2024

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I confirmed that bug recipe now works correctly in my LR 13.5.

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