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P: Updated to 12.1 & seeing "Failed to initialize pixel-mask storage' error after relaunch (Win)

Community Beginner ,
Dec 15, 2022 Dec 15, 2022

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Based on posted recommendations here, I updated my LR C to 12.1., however, I still do get the error message and am not able to open LR at all. 

Ales22261721njc9_0-1671175814634.png

 

What shall I do?

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correct answers 1 Pinned Reply

Adobe Employee , Jan 11, 2023 Jan 11, 2023

Adding bug number

Status Investigating

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Explorer ,
Dec 23, 2022 Dec 23, 2022

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also to get to that view you may have to right click and select show package contents if on a mac

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New Here ,
Dec 26, 2022 Dec 26, 2022

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Received the following error. I installed LRC 12.1 and restarted the computer but still experiencing this issue. 

annmarieh84599219_1-1672120928725.png

 

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Community Expert ,
Dec 26, 2022 Dec 26, 2022

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New Here ,
Dec 28, 2022 Dec 28, 2022

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Issue/error message" 

Failed to initialize pixel-mask storage

'Failed to create lock file inside the folder: Images Catalogue-2020-v12.lrcat-data.

The process cannot access the folder because it is being used by another process.'

 

This started happening today and I can't work out how to fix it, can someone please help! Thank you

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LEGEND ,
Dec 28, 2022 Dec 28, 2022

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In System Preferences ((System Settings in Ventura), >Security & Privacy, >Full Disk Access, do you see Lightroom listed? If not, do add it and try again.

 

See: https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access...

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Dec 29, 2022 Dec 29, 2022

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Yes I have given added it/ given it full access but it is still coming up with the error

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Community Expert ,
Dec 29, 2022 Dec 29, 2022

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A fix is in this thread.

 

-- Johan W. Elzenga

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New Here ,
Dec 29, 2022 Dec 29, 2022

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This is a Windows solution, is there a Mac solution? 

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New Here ,
Dec 30, 2022 Dec 30, 2022

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Hi, I still don't understand how to fix the situation on a Mac. Please can someone help, thank you! 

Image 28-12-2022 at 23.46.jpeg

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LEGEND ,
Dec 30, 2022 Dec 30, 2022

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"I still don't understand how to fix the situation on a Mac."

 

Adobe announced that LR 12.0.1 fixed this issue on Mac, and I can't find other reports here of that error on 12.0.1 or 12.1 (there might be some but I can't find them).  

 

Do the menu command Help > System Info and verify you have LR 12.1 (the latest version) installed.  If not, do Help > Updates.

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New Here ,
Jan 02, 2023 Jan 02, 2023

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I've had this problem and it's extremly annoying. Finally managed to fix it by changing the name of the catalogue. Works fine now. 

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New Here ,
Jan 05, 2023 Jan 05, 2023

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*SAME ISSUE*  This happened to me WITHOUT updating. It just started one day.
Windows 11. I've uninstalled and reinstalled the latest version a couple times. Folders are set to read and write. Permissions are in order. 
Where is Adobe?

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Explorer ,
Jan 06, 2023 Jan 06, 2023

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@johnrellis I happened to have this issue happen to me on 12.1, but was due to lightroom crashing while closing the library (this happened because my MacBook keeps disconnecting and reconnecting my external drives when I close my lid, can't disable hdd sleep due to apple removing it in settings, which would cause the next time I open lightroom to throw me an error of not finding library and having to close)

 

Now for the person you were replying to (main reason for comment) @Ahsan27733981kfwl :

 

Now to fix on Mac at least, you need to go to the folder containing the lightroom catalog file and right click on the lightroom catalog file and select show package contents and then follow the steps here:

quote

No, this has nothing to do with improper closing of Lightroom and a .lock file that needs to be deleted. Quite the opposite. The error says that Lightroom needs to create a lock file, but can't. This was a known issue with Lightroom Classic 12.0.1 and was supposed to be fixed in Lightroom Classic 12.1. Apparently it was not fixed completely. The discussion about the problem in 12.0.1 mentioned the following work-around, which is worth trying now as well:

 

 

 

For Windows:

 

Go to the catalog location > Open the .lrdata folder.

Delete or move the file named 'Current.'

Relaunch Lightroom Classic - twice. (The first relaunch returns the error, the following relaunch works)

 

 

-- Johan W. Elzenga

 

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New Here ,
Jan 09, 2023 Jan 09, 2023

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I just followed this for my Mac and it has not resolved the error.   There is no longer a file called CURRENT.  Any other suggestions.  

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Explorer ,
Jan 09, 2023 Jan 09, 2023

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@thomasm41488594 did you open the lightroom catalog-v12.lrcat-data file? It's not in the lightroom catalog.lrcat-data file. It should be in the one with a version number in the name. This is the way it shows on my library anyways, ill post some pictures to

show

ExternalFolderView.jpgScreenshot 2023-01-09 at 9.22.07 PM.pngScreenshot 2023-01-09 at 9.25.58 PM.pngScreenshot 2023-01-09 at 9.27.02 PM.png

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Adobe Employee ,
Jan 11, 2023 Jan 11, 2023

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Adding bug number

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Investigating

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Community Beginner ,
Jan 17, 2023 Jan 17, 2023

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I followed the recommendation to open the lrdata file.  Renamed CURRENT to "former CURRENT".  Tried restarting Lightroom Classic 3 times, no success.  I also deleted "former CURRENT" and restarted 3 times, no success.

Running on Windows 11 (recent install), LR Classic version 12.1.0.8.   

There is no .lock file to be found anywhere.

What else?

Thanks,  Grady

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Community Beginner ,
Jan 17, 2023 Jan 17, 2023

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fyi.  specific data file where CURRENT folder was found and renamed is "Grady giga V10-v12.lrcat-data"

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Community Beginner ,
Jan 18, 2023 Jan 18, 2023

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Success, I think.

I made a copy of my folder and named it "Grady giga COPY V10-v12.lrcat".  I clicked on this folder and Lightroom Classic 12.1.0.8 has apparently opened up with my photos.  I have no idea why  "Grady giga V10-v12.lrcat" gives the "lock file" error message, but a copy of it does not.  Will the lock file issue come up again?    Will I always need to click on "Grady giga COPY V10-v12.lrcat" ?

Possibly more to come.

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New Here ,
Jan 23, 2023 Jan 23, 2023

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Hello,

I wanted to start a catalogue in Lightroom (Verison 12.1). Now I get the error message as shown in the picture. 

I am working with a MacBook Pro (14", 2021) and macOS Ventura (version 13.1). The catalogue is on a hard disk (SSD). As a test, I have already copied it to the computer itself. The programme still does not open here. Not even by pressing the "Option" key when starting Lightroom.

Who also has such problems and can help me?

Bildschirm­foto 2023-01-23 um 03.35.38.png

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Community Expert ,
Jan 23, 2023 Jan 23, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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New Here ,
Jan 26, 2023 Jan 26, 2023

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this really saved me from a huge headache. thands!

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Community Beginner ,
Jan 30, 2023 Jan 30, 2023

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Échec de l'initialisation du stockage du masque de pixels

Échec de la création du fichier de verrouillage dans le dossier : Lightroom Catalog-2-2-

v12-2.Ircat-data.

Le processus ne peut pas accéder au dossier car il est utilisé par un autre processus.

 

C'est la 2ème fois que cela arrive, pour contourner j'ouvre un catalogue plus ancien  mais je perds mes denières modifications.

 

Quelqu'un a eu ce problème? et a su le résoudre?

Merci de vos réponses

 

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LEGEND ,
Jan 30, 2023 Jan 30, 2023

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What version of LrC?

older than v12.0.1?

 

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Community Beginner ,
Jan 30, 2023 Jan 30, 2023

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No 12.1. and I got it also with the previous version

--
Rémy Hayo

+352 691 510 268

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