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P: (Win/Mac) Lightroom Classic 12.0 Unable to export: Watermarking Failed

Community Beginner ,
Oct 18, 2022 Oct 18, 2022

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aneta26658422d9k2_0-1666099983886.png

Hello, I have a problem with export my pictures after update Adobe Lightroom classic catalog. I´m not using watermark. So, I can´t understand this failer error. Can anybody help me please? 

 

 

{Title updated by moderator}

Bug Fixed
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correct answers 2 Correct answers

Community Expert , Jan 03, 2023 Jan 03, 2023

Hi, I just exported a bunch of jpgs and PSDs no problem.

SO have you tried the solutions that have worked for others? I am retyping them here:

 

Ensure there are no stale preferences in Lightroom. Reset Lightroom Classic's preferences by following the steps in this article (I prefer using method 2): https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

If the issue exists, please go to the following location & back up your Watermark presets.

Go to Preferences > Pres

...

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Adobe Employee , Oct 18, 2022 Oct 18, 2022

Thanks for sharing the inputs.

 

Ensure there are no stale preferences in Lightroom. Reset Lightroom Classic's preferences by following the steps in this article (I prefer using method 2): https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

If the issue exists, please go to the following location & back up your Watermark presets.

Thanks to @John R Ellis - Go to Preferences > Presets and click Show All Other Lightroom Presets. That will open Finder / File Explorer

...

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correct answers 1 Pinned Reply

Adobe Employee , Oct 28, 2022 Oct 28, 2022

Lightroom 12.0.1 was released today and contains a fix for this issue. Please refresh your Adobe Creative Cloud App ([Ctrl/Cmd]+[Alt/Opt]+[ R ]) and download the updated version.

 

Thank you for your patience. 

Status Fixed

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New Here ,
Oct 19, 2022 Oct 19, 2022

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não consigo exportar fica dando erro marca d`agua

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Community Expert ,
Oct 19, 2022 Oct 19, 2022

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HI - please read through all the green (Correct answers).

Basically, 
If watermark image is not available on disk, then graphical watermark associated with it is invalid. This can only happen when watermark is moved/renamed/deleted on disk after graphical watermark is created in Lightroom. 

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Community Beginner ,
Oct 19, 2022 Oct 19, 2022

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yup thanks that fixed mine

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Community Beginner ,
Oct 19, 2022 Oct 19, 2022

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Had the same problem after updating today, and resetting my LR preferences did the trick.

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LEGEND ,
Oct 19, 2022 Oct 19, 2022

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"yup thanks that fixed mine"

 

@SunnyKaura, to help others, can you say which of the several fixes posted here worked for you?

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Community Expert ,
Oct 19, 2022 Oct 19, 2022

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Sounds like everyone is having the same positive result!!! HOooray

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Community Expert ,
Oct 19, 2022 Oct 19, 2022

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Did you read through the options for fixing? those are the answers marked in green.

 

If you are still having problems, please describe your operating system and version of LR classic!

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Community Beginner ,
Oct 19, 2022 Oct 19, 2022

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I spent an hour on a phone call with support (Mahima was her name).  We tried several workarounds.  I don't know what worked, but I can now export with a watermark, but it takes an excruciating long time.  What used to be near instantaneous now takes several minutes.  I was told that the lag time was due to the size of my files.  I said that the file size has nothing to do with it, that they exported effortlessly prior to the update.  SMH. I will try to "correct answer" posted on this thread, but right now, this is not good!!!

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New Here ,
Oct 19, 2022 Oct 19, 2022

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I am unable to export photos from LR Classic since doing the update today.  I keep getting an error message "unable to export watermarking failed" I am not trying to watermark my photos

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New Here ,
Oct 19, 2022 Oct 19, 2022

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I am experiencing the same since upgrade, I have to do a blank watermark just to export photos.. Not impressed especially in the tale end of wedding season with large collections to work with.  

 

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Community Expert ,
Oct 19, 2022 Oct 19, 2022

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Hmm can't reproduce this. Can you describe your computer, the OS you are running and the exact Lightroom version?

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New Here ,
Oct 19, 2022 Oct 19, 2022

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Tengo un problema al exportar fotos. Me da error con la marca de agua cuando ni siquiera está puesta. Ayer no pasaba. le ocurre a alguien más?

LrC versión 12.2

 

Captura de Pantalla 2022-10-20 a las 8.18.13.png

 

[moved from bugs to discussions - Mod.]

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Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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Please create a 12.1 update a.s.a.p! I also have this problem ( MacOS )

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Community Expert ,
Oct 20, 2022 Oct 20, 2022

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Please see here: https://community.adobe.com/t5/lightroom-classic-bugs/p-win-mac-lightroom-classic-12-0-unable-to-exp...

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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New Here ,
Oct 20, 2022 Oct 20, 2022

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Gracias! He solucionado el problema eliminando las marcas de agua. 

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New Here ,
Oct 20, 2022 Oct 20, 2022

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Hi Guys, Just updated to the latest V12 and upon trying to export i get a;

 

"unable to export, watermarking failed" error. (see pics)

 

As you can see from the pics, i'm not even using watermarks.

 

Never happened before i updated.

 

Can anybody shed some light on this please?

 

(I can edit in PS and export works there)

 

regards

 

Adrian Brown

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New Here ,
Oct 20, 2022 Oct 20, 2022

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Same effect here with Windows and Mac. A little nightmare.

Workaround on Mac (only, up to now): Create an compleatly empty transparent and tiny PNG. Activate watermark-function in export-dialogue and use this PNG as a (sensless) watermark. Save this as an new setting. Export works with this setting well.

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Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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I watched a video on this workaround, and it is not working around this BIG issue for me. Adobe needs a fix ASAP.

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LEGEND ,
Oct 20, 2022 Oct 20, 2022

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Many people have reported that these workarounds have solved the problem for them:

 

- Edit or delete any preset that is referring to a graphic that is no longer at the location referenced by the preset. In the Watermark Editor, select each preset in turn, and if it is Graphic, verify that the graphic appears in the preview image -- if it doesn't, edit the preset's graphic or delete the preset.

 

- Delete all watermark presets. An easy way to do that: Go to Preferences > Presets and click Show All Other Lightroom Presets. That will open Finder / File Explorer on the "Lightroom" settings folder. The "Watermarks" subfolder contains all the presets (.lrtemplate files).  Move them to your desktop and restart LR.

 

- Reset LR's preferences:

https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/


That article explains how to restore the old preferences if resetting doesn't help.

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New Here ,
Oct 20, 2022 Oct 20, 2022

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Im having the same problem i can no longer export due to watermark Adobe need to fix this asap... the only way round it is go to watermark click on text then space bar and save... this is the only way i can export

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LEGEND ,
Oct 20, 2022 Oct 20, 2022

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Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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Answer provided by Sameer K. marked "1 Correct Answer",  method 2 as he said.

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LEGEND ,
Oct 20, 2022 Oct 20, 2022

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"Answer provided by Sameer K. marked "1 Correct Answer",  method 2 as he said."

 

Resetting preferences has worked for some but not all posting here.

 

He also listed moving all your presets to the desktop , effectively deleting them, which probably would have worked for you too.

 

By changing Graphic to Text of a preset, you've edited the preset to remove a reference to a graphic that is no longer at its original location.  That's the first workaround I listed above.

 

(It's important to understand this issue in detail quickly so we can have an authoritative list of workarounds.)

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Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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Hi, same problem here. I did as suggested by Sameer K and it is working now. Thank you for the help

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LEGEND ,
Oct 20, 2022 Oct 20, 2022

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@FedeZNTwrote, "I did as suggested by Sameer K and it is working now. "

 

Did you reset preferences or delete all your watermarks?

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