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C
CC3000
Inspiring
October 17, 2023
Question

13.0.1. Develop windows doesn't display images

  • October 17, 2023
  • 2 replies
  • 422 views

Hi,

"Develop" windows is suddenly empty, doesn't display anymore the images to modify. I restarted several times, optimized the gallery. it doesn't change anything

After upgrading the catalogue I was able to work for approx. 10 min.

I hope I can downgrade until v13 is more stable..

 

 

Lightroom Classic version: 13.0.1 [ 202310121438-d2af310c ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Business Edition
Version: 11.0.22621
Application architecture: x64
System architecture: x64
Logical processor count: 20
Processor speed: 3.3GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Built-in memory: 65215.7 MB
Dedicated GPU memory used by Lightroom: 50.0MB / 8003.0MB (0%)
Real memory available to Lightroom: 65215.7 MB
Real memory used by Lightroom: 962.1 MB (1.4%)
Virtual memory used by Lightroom: 1197.6 MB
GDI objects count: 1025
USER objects count: 3366
Process handles count: 2862
Memory cache size: 527.1MB
Internal Camera Raw version: 16.0 [ 1677 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 152MB / 32607MB (0%)
Camera Raw real memory: 153MB / 65215MB (0%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 2560 pixels
Displays: 1) 2560x1440, 2) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
 
Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 2070 SUPER (31.0.15.3742)
Init State: GPU for Export supported by default
User Preference: Auto
    This topic has been closed for replies.

    2 replies

    Per Berntsen
    Community Expert
    Per BerntsenCommunity Expert
    Community Expert
    October 17, 2023

    No image in Develop can be caused by a defective monitor profile.

    As troubleshooting, and as a possible temporary fix, try setting it to sRGB (use Adobe RGB if you have a wide gamut monitor). If this fixes the issue, it is recommended that you calibrate your monitor with a hardware calibrator.

    This will also create and install a custom monitor profile that is more accurate than sRGB.

     

    I also see that your GPU driver is out of date, the latest version is 537.58, you have 537.42.

    Try updating it first to see if that makes a difference.

    https://www.nvidia.com/Download/driverResults.aspx/212703/en-us/

     

    To set the monitor profile to sRGB:

    With Lightroom closed, press the Windows key + R, type colorcpl in the box and press Enter.

    Add the sRGB profile, and set it as default.

     

      C
      CC3000Author
      Inspiring
      October 18, 2023

      Nothing changed. Drivers are updated. I also changed profile  to srgb. Still the same issue no display of the Develop window.  It's empty white

      C
      CC3000Author
      Inspiring
      October 18, 2023

      Also did a try with changing the GPU settings, turning ON/OFF. Nothing change.

      GoldingD
      GoldingD
      Legend
      October 17, 2023

      Does the Filmstrip show previews?

      C
      CC3000Author
      Inspiring
      October 18, 2023

      Yes film strip show previews.

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