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Elias324439795ke6
Participant
September 21, 2023
Question

60 Tage kostenloses Abo nach Kündigung

  • September 21, 2023
  • 2 replies
  • 480 views

Hallo,

im Kündigungsvorgang wird mir vorgeschlagen, 60 Tage mein Abo kostenlos weiterführen zu können. Muss ich nach diesem Zeitraum einfach wieder 11.89€ / Monat (Foto Abo, monatliche Abrechnung) zahlen und kann dann normal kündigen oder wird direkt ein höherer Betrag (z.B. für ein ganzes Jahr) abgezogen?

 

Vielen Dank für die Hilfe!

This topic has been closed for replies.

2 replies

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
September 23, 2023

Cancelling a Plan happens immediately. There is no 60day free use. (Although Lightroom-Classic continues to operate in limited way with no Develop module, no syncing, no maps, etc.)

Cancelling a Plan will incur a payment of 50% of the remaining 12month contract. (Example; Cancel a plan 2months after Plan renew date- you will pay 50% of the remaining 10months cost.)

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
dj_paige
dj_paige
Legend
September 21, 2023

You need to talk to Adobe directly about billing matters. 

 

You might try asking in the Account, Payment and Plan forum, but I wouldn't know if they can give you a definitive answer.

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