A few images which can be viewed and edited in LrC export incorrectly blacked out

Question

Still seeing this bug where a few photos and I cannot discern a pattern will not export correctly show up all black. This persists in Lightroom Classic 14.0.1 on macOS Sequoia 15.0.1 Here are screen captures showing the problem. This is a Sony RAW which is 60M as .ARW and 127M as a denoised .DNG so I cannot attach those files.

AxelMatt · Answer

I've seen several posts here regards to the same problem. In several cases the resetting of the Lightroom preferences has been helped.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

If this isn't help you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

If this also doesn't help we need more informations about your environment. Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

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