A7RIV / Lightroom not working

New Here ,
Oct 21, 2019 Oct 21, 2019

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Hi,

 

I have updated and installed camera raw, lightroom, photoshop, everything.

 

I am unable to import my .ARW files into lightroom classic. The stills were shot on Sony A7RIV. Photoshop can import the photos but not lightroom. help please, its been days and need to be able to use lightroom for work....

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New Here ,
Oct 21, 2019 Oct 21, 2019

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I am having the same problem with the Lightroom CC. I am not able to upload the RAW files (canon) to my lightroom.

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LEGEND ,
Oct 21, 2019 Oct 21, 2019

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That is a New camera and LR has not been updated to include it, Yet. you'll just have to wait until LR is updated and that camera is added, or shoot JPGs, or Use the Sony supplied RAW converter intil LR is updated.

 

As for the other person that posted to this discussion. Please start you own discussion.

You do not have the same camera and more than likely not the same problem.

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Adobe Community Professional ,
Oct 22, 2019 Oct 22, 2019

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Please see the attached link and confirm you are the most recent update.

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

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Adobe Community Professional ,
Mar 17, 2022 Mar 17, 2022

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Thank You for this link. Do you know about compatability with movie formats? Sony A7 RIV

XAVC S 4K

I can see movie when putting chip in camera but LR does not see movie when i try to import.

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