Adobe emails me about wrong credit card info

Forum|Forum|1 year ago
September 20, 2024
1 respuesta
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Hi!

I keep getting emails from message@adobe.com that I need to update my credit card information to be able to pay my invoice for Lightroom.

The invoice is already paid, by the 15 september as it should. The last email says that they will shut down my subscription if it isn't dealt with.

Anyone knows what to do?

Best regards!

macOS

Este tema ha sido cerrado para respuestas.

dj_paige

Legend

You have to contact Adobe directly, we cannot help with subscription and payments in this forum.

H

hanomann

Known Participant

Are you sure that the email ist really from Adobe and not from a scammer? Moving the mouse over the link in the mail shows the culprit (in Thunderbird in the bottom left corner)

dj_paige

Legend

Are you sure that the email ist really from Adobe and not from a scammer? Moving the mouse over the link in the mail shows the culprit (in Thunderbird in the bottom left corner)

By @hanomann

Yes, sounds like it is a scam to me.

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