Adobe Lightroom Classic starts and crashes [Exception 0xc0000005]

Report · Dec 17, 2021

We just fixed the issue at a customers computer, where Adobe Lightroom Classic stoppend working correctly suddenly. When the app was startet on Windows 11 (after Upgrading from Windows 10), the UI loaded without response and suddenly the crash report showed the following:

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="4.7.0" clientVersion="4.7.0" applicationName="Adobe Lightroom Classic" applicationVersion="11.1" build="[202112022200-7fd1f998]" source="Windows-Client" crashType="n/a">
<time year="2021" month="12" day="17" hour="14" minute="36" second="46" timeoffset="60" timezone="MitteleuropÃ¤ische Zeit"/>
<user guid="#################################"/>
<system platform="Windows 10 Home" osversion="10.0" osbuild="22000" applicationlanguage="de-de" userlanguage="de-AT" oslanguage="de-DE" ram="16165" machine="Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz" model="Intel64 Family 6 Model 126 Stepping 5" cpuCount="8" cpuType="8664" cpuFreq="1498 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Off Line" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce MX330" description="NVIDIA GeForce MX330" driverDate="20211126000000.000000-000" driverVersion="30.0.14.9709" videoModeDescription="" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_1D16&#38;SUBSYS_875C103C&#38;REV_A1&#92;4&#38;308D76FA&#38;0&#38;00E0" installedDisplayDrivers="nvldumdx.dll"/>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="1024 MB" caption="Intel(R) Iris(R) Plus Graphics" description="Intel(R) Iris(R) Plus Graphics" driverDate="20210601000000.000000-000" driverVersion="27.20.100.9664" videoModeDescription="3840 x 2160 x 4294967296 Farben" pnpDeviceID="PCI&#92;VEN_8086&#38;DEV_8A52&#38;SUBSYS_875C103C&#38;REV_07&#92;3&#38;11583659&#38;0&#38;10" installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igdumdim64.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FF8470EBEF4">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FF8470EBEF4" symbolname="DllUnregisterServer"/>
<stackStatement index="1" address="0x00007FF8470EE4CF" symbolname="DllUnregisterServer"/>
<stackStatement index="2" address="0x00007FF83533A6BE" symbolname="FxPluginMain"/>
<stackStatement index="3" address="0x00007FF835328EC5" symbolname="FxPluginMain"/>
<stackStatement index="4" address="0x00007FF83532E14C" symbolname="FxPluginMain"/>
<stackStatement index="5" address="0x00007FF83532E425" symbolname="FxPluginMain"/>
<stackStatement index="6" address="0x00007FF83533A32F" symbolname="FxPluginMain"/>
<stackStatement index="7" address="0x00007FF83533353C" symbolname="FxPluginMain"/>
<stackStatement index="8" address="0x00000000357FE0A1" symbolname="AgNativeGdiPlusImage::operator="/>
<stackStatement index="9" address="0x00000000357FF777" symbolname="AgNativeGdiPlusImage::operator="/>
<stackStatement index="10" address="0x00007FF8561F54E0" symbolname="BaseThreadInitThunk"/>
<stackStatement index="11" address="0x00007FF8564E485B" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x0000000000000000"/>
<register name="RBX" value="0x000000004602D320"/>
<register name="RCX" value="0x000000004602D320"/>
<register name="RDX" value="0x0038006500300036"/>
<register name="RSI" value="0x0038006500300036"/>
<register name="RDI" value="0x0038006500300036"/>
<register name="RSP" value="0x000000004602D2B0"/>
<register name="RBP" value="0x000000004602D4D0"/>
<register name="RIP" value="0x00007FF8470EBEF4"/>
<register name="EFL" value="0x0000000000010256"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>

<binaryImageSet>
<binaryImage start="0x0000000140000000" end="0x00000001412E8000" path="adobe\Lightroom.exe"/>
<binaryImage start="0x00007FF8564E0000" end="0x00007FF8566E7000" path="ntdll.dll"/>
<binaryImage start="0x00007FF8561E0000" end="0x00007FF85629D000" path="kernel32.dll"/>
<binaryImage start="0x00007FF853DB0000" end="0x00007FF854124000" path="KERNELBASE.dll"/>
<binaryImage start="0x00007FF855B20000" end="0x00007FF855CCC000" path="user32.dll"/>
<binaryImage start="0x00007FF854130000" end="0x00007FF854156000" path="win32u.dll"/>
<binaryImage start="0x00007FF848610000" end="0x00007FF848654000" path="adobe\Headlights.dll"/>
<binaryImage start="0x00007FF854FE0000" end="0x00007FF855009000" path="gdi32.dll"/>
<binaryImage start="0x00007FF848770000" end="0x00007FF84887C000" path="winhttp.dll"/>
<binaryImage start="0x00007FF839810000" end="0x00007FF839887000" path="adobe\CRClient.dll"/>
<binaryImage start="0x00007FF853C90000" end="0x00007FF853DA2000" path="gdi32full.dll"/>
<binaryImage start="0x00007FF8541D0000" end="0x00007FF8542E1000" path="ucrtbase.dll"/>
<binaryImage start="0x00007FF853B30000" end="0x00007FF853BCD000" path="msvcp_win.dll"/>
<binaryImage start="0x00007FF8563C0000" end="0x00007FF85645D000" path="sechost.dll"/>
<binaryImage start="0x00007FF855130000" end="0x00007FF8551DC000" path="advapi32.dll"/>
<binaryImage start="0x00007FF854370000" end="0x00007FF854413000" path="msvcrt.dll"/>
<binaryImage start="0x00007FF830DF0000" end="0x00007FF8312EA000" path="wininet.dll"/>
<binaryImage start="0x00007FF8559F0000" end="0x00007FF855B11000" path="rpcrt4.dll"/>
<binaryImage start="0x00007FF854430000" end="0x00007FF854BDE000" path="shell32.dll"/>
<binaryImage start="0x00007FF854DE0000" end="0x00007FF854F7A000" path="ole32.dll"/>
<binaryImage start="0x00007FF8551E0000" end="0x00007FF85523D000" path="shlwapi.dll"/>
<binaryImage start="0x00007FF855E50000" end="0x00007FF8561C8000" path="combase.dll"/>
<binaryImage start="0x00007FF854160000" end="0x00007FF8541C6000" path="wintrust.dll"/>
<binaryImage start="0x00007FF855250000" end="0x00007FF8552BF000" path="ws2_32.dll"/>
<binaryImage start="0x00007FF8539C0000" end="0x00007FF853B22000" path="crypt32.dll"/>
<binaryImage start="0x00007FF84E010000" end="0x00007FF84E231000" path="dbghelp.dll"/>
<binaryImage start="0x00007FF8562A0000" end="0x00007FF856376000" path="oleaut32.dll"/>
<binaryImage start="0x00007FF839160000" end="0x00007FF8391ED000" path="msvcp140.dll"/>
<binaryImage start="0x00007FF839760000" end="0x00007FF839810000" path="adobe\AgKernel.dll"/>
<binaryImage start="0x00007FF84CE20000" end="0x00007FF84CE2C000" path="VCRUNTIME140_1.dll"/>
<binaryImage start="0x00007FF84CDB0000" end="0x00007FF84CDCB000" path="VCRUNTIME140.dll"/>
<binaryImage start="0x00007FF8391F0000" end="0x00007FF83952E000" path="adobe\substrate.dll"/>
<binaryImage start="0x00007FF852690000" end="0x00007FF8526BD000" path="IPHLPAPI.DLL"/>
<binaryImage start="0x00007FF8390F0000" end="0x00007FF83915B000" path="adobe\ahclient.dll"/>
<binaryImage start="0x00007FF82F2D0000" end="0x00007FF82F575000" path="comctl32.dll"/>
<binaryImage start="0x00007FF8533A0000" end="0x00007FF8533C7000" path="bcrypt.dll"/>
<binaryImage start="0x00007FF80DA50000" end="0x00007FF80DFE3000" path="mfc140u.dll"/>
<binaryImage start="0x00007FF831680000" end="0x00007FF83168C000" path="secur32.dll"/>
<binaryImage start="0x00007FF856460000" end="0x00007FF856491000" path="imm32.dll"/>
<binaryImage start="0x00007FF83BB80000" end="0x00007FF83BB98000" path="netapi32.dll"/>
<binaryImage start="0x000000006FA10000" end="0x000000006FB81000" path="adobe\icuuc58.dll"/>
<binaryImage start="0x000000006F800000" end="0x000000006FA02000" path="adobe\icuin58.dll"/>
<binaryImage start="0x00007FF852870000" end="0x00007FF8528BD000" path="authz.dll"/>
<binaryImage start="0x00007FF84B3B0000" end="0x00007FF84B3BA000" path="version.dll"/>
<binaryImage start="0x00007FF821500000" end="0x00007FF821769000" path="adobe\wichitafoundation.dll"/>
<binaryImage start="0x00007FF839A00000" end="0x00007FF839A4F000" path="pdh.dll"/>
<binaryImage start="0x00007FF80D280000" end="0x00007FF80DA47000" path="adobe\ui.dll"/>
<binaryImage start="0x00007FF84DAE0000" end="0x00007FF84DB8C000" path="uxtheme.dll"/>
<binaryImage start="0x000000004AD00000" end="0x000000004C602000" path="adobe\icudt58.dll"/>
<binaryImage start="0x00007FF854C90000" end="0x00007FF854D7C000" path="comdlg32.dll"/>
<binaryImage start="0x00007FF855CD0000" end="0x00007FF855DBA000" path="SHCore.dll"/>
<binaryImage start="0x00007FF846CF0000" end="0x00007FF846EA3000" path="GdiPlus.dll"/>
<binaryImage start="0x00007FF82E1B0000" end="0x00007FF82E40F000" path="DWrite.dll"/>
<binaryImage start="0x00007FF84C090000" end="0x00007FF84C648000" path="d2d1.dll"/>
<binaryImage start="0x00007FF849570000" end="0x00007FF84975E000" path="urlmon.dll"/>
<binaryImage start="0x00007FF849020000" end="0x00007FF8492D2000" path="iertutil.dll"/>
<binaryImage start="0x00007FF849480000" end="0x00007FF8494A8000" path="srvcli.dll"/>
<binaryImage start="0x00007FF852820000" end="0x00007FF85282C000" path="netutils.dll"/>
<binaryImage start="0x00007FF80CFB0000" end="0x00007FF80D275000" path="adobe\libcrypto-1_1-x64.dll"/>
<binaryImage start="0x00007FF852DF0000" end="0x00007FF852E30000" path="sspicli.dll"/>
<binaryImage start="0x00007FF853280000" end="0x00007FF853292000" path="msasn1.dll"/>
<binaryImage start="0x00007FF8542F0000" end="0x00007FF85436F000" path="bcryptPrimitives.dll"/>
<binaryImage start="0x00007FF84E470000" end="0x00007FF84E49F000" path="dwmapi.dll"/>
<binaryImage start="0x00007FF852BD0000" end="0x00007FF852BE8000" path="kernel.appcore.dll"/>
<binaryImage start="0x00007FF854BE0000" end="0x00007FF854C8F000" path="clbcatq.dll"/>
<binaryImage start="0x00007FF839890000" end="0x00007FF839936000" path="tiptsf.dll"/>
<binaryImage start="0x00007FF855010000" end="0x00007FF85512E000" path="msctf.dll"/>
<binaryImage start="0x00007FF851B70000" end="0x00007FF8523D7000" path="windows.storage.dll"/>
<binaryImage start="0x00007FF851A00000" end="0x00007FF851B66000" path="WinTypes.dll"/>
<binaryImage start="0x00007FF853690000" end="0x00007FF8536DC000" path="cfgmgr32.dll"/>
<binaryImage start="0x00007FF84C990000" end="0x00007FF84CA87000" path="propsys.dll"/>
<binaryImage start="0x00007FF8538F0000" end="0x00007FF853911000" path="profapi.dll"/>
<binaryImage start="0x0000000180000000" end="0x00000001800CB000" path="adobe\WFCore.dll"/>
<binaryImage start="0x00000000023E0000" end="0x0000000002420000" path="adobe\WFSQLite.dll"/>
<binaryImage start="0x0000000002D00000" end="0x0000000002D13000" path="adobe\WFWeb.dll"/>
<binaryImage start="0x0000000002D20000" end="0x0000000002DC6000" path="adobe\WFOzClient.dll"/>
<binaryImage start="0x0000000002250000" end="0x0000000002257000" path="adobe\LightroomModels.dll"/>
<binaryImage start="0x00007FF853240000" end="0x00007FF85324C000" path="CRYPTBASE.dll"/>
<binaryImage start="0x00007FF853730000" end="0x00007FF85373A000" path="dpapi.dll"/>
<binaryImage start="0x0000000021790000" end="0x00000000284CA000" path="adobe\CameraRaw.dll"/>
<binaryImage start="0x00007FF8494B0000" end="0x00007FF849569000" path="mscms.dll"/>
<binaryImage start="0x00007FF84A4D0000" end="0x00007FF84A750000" path="d3d11.dll"/>
<binaryImage start="0x00007FF84E250000" end="0x00007FF84E284000" path="ntmarta.dll"/>
<binaryImage start="0x00007FF853220000" end="0x00007FF853238000" path="cryptsp.dll"/>
<binaryImage start="0x00007FF8390A0000" end="0x00007FF8390EE000" path="CONCRT140.dll"/>
<binaryImage start="0x00007FF84DC50000" end="0x00007FF84DD43000" path="dxgi.dll"/>
<binaryImage start="0x00007FF80CB50000" end="0x00007FF80CFA3000" path="adobe\libmmd.dll"/>
<binaryImage start="0x00007FF80B900000" end="0x00007FF80CB49000" path="adobe\svml_dispmd.dll"/>
<binaryImage start="0x00007FF8498A0000" end="0x00007FF849A4E000" path="WindowsCodecs.dll"/>
<binaryImage start="0x00007FF83B920000" end="0x00007FF83B942000" path="D3D12.dll"/>
<binaryImage start="0x00007FF84DEF0000" end="0x00007FF84DF28000" path="DXCore.dll"/>
<binaryImage start="0x00007FF84B510000" end="0x00007FF84B554000" path="directxdatabasehelper.dll"/>
<binaryImage start="0x00007FF81D9D0000" end="0x00007FF81DBD4000" path="D3D12Core.dll"/>
<binaryImage start="0x00007FF80ADE0000" end="0x00007FF80B8F3000" path="igd12umd64.dll"/>
<binaryImage start="0x00007FF847200000" end="0x00007FF847536000" path="igdgmm64.dll"/>
<binaryImage start="0x00007FF842390000" end="0x00007FF84511F000" path="igc64.dll"/>
<binaryImage start="0x00007FF839730000" end="0x00007FF83975D000" path="D3DSCache.dll"/>
<binaryImage start="0x00007FF8530D0000" end="0x00007FF8530F9000" path="userenv.dll"/>
<binaryImage start="0x00007FFFD9C30000" end="0x00007FFFDDEA7000" path="igd12dxva64.dll"/>
<binaryImage start="0x00007FF855480000" end="0x00007FF8558EB000" path="setupapi.dll"/>
<binaryImage start="0x00007FFFFFED0000" end="0x00007FFFFFEF7000" path="igdinfo64.dll"/>
<binaryImage start="0x00007FF848180000" end="0x00007FF8483E6000" path="twinapi.appcore.dll"/>
<binaryImage start="0x00007FF834680000" end="0x00007FF8347E8000" path="dxilconv.dll"/>
<binaryImage start="0x00007FF838F70000" end="0x00007FF839099000" path="adobe\microsoft.ai.machinelearning.dll"/>
<binaryImage start="0x00007FF80A670000" end="0x00007FF80ADD4000" path="adobe\onnxruntime.dll"/>
<binaryImage start="0x00007FF8368D0000" end="0x00007FF83693C000" path="adobe\video_toolkit.dll"/>
<binaryImage start="0x00007FF81D7C0000" end="0x00007FF81D804000" path="icm32.dll"/>
<binaryImage start="0x00007FF848580000" end="0x00007FF848594000" path="adobe\xml_toolkit.dll"/>
<binaryImage start="0x00007FF809960000" end="0x00007FF80A66E000" path="adobe\DirectML.dll"/>
<binaryImage start="0x00007FF846C60000" end="0x00007FF846C8A000" path="cabinet.dll"/>
<binaryImage start="0x00007FF8356D0000" end="0x00007FF83574A000" path="adobe\AdobePIP.dll"/>
<binaryImage start="0x00007FF817A90000" end="0x00007FF817C36000" path="adobe\LogSession.dll"/>
<binaryImage start="0x00007FF855240000" end="0x00007FF855249000" path="nsi.dll"/>
<binaryImage start="0x00007FF848520000" end="0x00007FF848539000" path="dhcpcsvc6.DLL"/>
<binaryImage start="0x00007FF848C20000" end="0x00007FF848C3E000" path="dhcpcsvc.dll"/>
<binaryImage start="0x00007FF8526C0000" end="0x00007FF8527A7000" path="dnsapi.dll"/>
<binaryImage start="0x00007FF852FE0000" end="0x00007FF853047000" path="mswsock.dll"/>
<binaryImage start="0x00007FF849A50000" end="0x00007FF849A5C000" path="winnsi.dll"/>
<binaryImage start="0x00007FF833E80000" end="0x00007FF833F29000" path="webio.dll"/>
<binaryImage start="0x00007FF83CD60000" end="0x00007FF83CE9B000" path="Windows.System.Launcher.dll"/>
<binaryImage start="0x00007FF84C650000" end="0x00007FF84C6E2000" path="msvcp110_win.dll"/>
<binaryImage start="0x00007FF8471E0000" end="0x00007FF8471FB000" path="windows.staterepositorycore.dll"/>
<binaryImage start="0x00007FF846820000" end="0x00007FF84682A000" path="rasadhlp.dll"/>
<binaryImage start="0x00007FF82E810000" end="0x00007FF82E944000" path="Windows.StateRepositoryPS.dll"/>
<binaryImage start="0x00007FF81B7A0000" end="0x00007FF81B817000" path="Windows.FileExplorer.Common.dll"/>
<binaryImage start="0x00007FF817E60000" end="0x00007FF817E8B000" path="mssprxy.dll"/>
<binaryImage start="0x00007FF846A70000" end="0x00007FF846AF1000" path="FWPUCLNT.DLL"/>
<binaryImage start="0x00007FF855970000" end="0x00007FF8559EB000" path="coml2.dll"/>
<binaryImage start="0x00007FF852A40000" end="0x00007FF852AE0000" path="schannel.dll"/>
<binaryImage start="0x00007FF8561D0000" end="0x00007FF8561D8000" path="psapi.dll"/>
<binaryImage start="0x000000000C620000" end="0x000000000C649000" path="adobe\catalog_converters.dll"/>
<binaryImage start="0x00007FF827B00000" end="0x00007FF827B15000" path="mskeyprotect.dll"/>
<binaryImage start="0x00007FF853330000" end="0x00007FF853367000" path="ntasn1.dll"/>
<binaryImage start="0x00007FF853370000" end="0x00007FF853398000" path="ncrypt.dll"/>
<binaryImage start="0x00007FF827BB0000" end="0x00007FF827BD7000" path="ncryptsslp.dll"/>
<binaryImage start="0x00007FF836870000" end="0x00007FF8368C2000" path="UniversalAdapter64.dll"/>
<binaryImage start="0x00007FF834310000" end="0x00007FF83440D000" path="igdfcl64.dll"/>
<binaryImage start="0x00007FFFD4E70000" end="0x00007FFFD9C2A000" path="opencl-clang64.dll"/>
<binaryImage start="0x00000000357E0000" end="0x00000000359E2000" path="adobe\Import.lrmodule"/>
<binaryImage start="0x00007FF8341D0000" end="0x00007FF8342A7000" path="adobe\EDSDK.dll"/>
<binaryImage start="0x00007FF838DB0000" end="0x00007FF838DED000" path="adobe\archiving_toolkit.dll"/>
<binaryImage start="0x00007FF835360000" end="0x00007FF8353A3000" path="adobe\bridgetalk.dll"/>
<binaryImage start="0x00007FF81E050000" end="0x00007FF81E0AD000" path="dataexchange.dll"/>
<binaryImage start="0x00007FF82F580000" end="0x00007FF82F6AD000" path="textinputframework.dll"/>
<binaryImage start="0x00007FF84D6F0000" end="0x00007FF84D822000" path="CoreMessaging.dll"/>
<binaryImage start="0x00007FF84AAA0000" end="0x00007FF84AE0D000" path="CoreUIComponents.dll"/>
<binaryImage start="0x00007FF81F1B0000" end="0x00007FF81F25E000" path="TextShaping.dll"/>
<binaryImage start="0x0000000040E20000" end="0x0000000041377000" path="adobe\MediaCoreIF.DLL"/>
<binaryImage start="0x00007FF82EE30000" end="0x00007FF82EF31000" path="opengl32.dll"/>
<binaryImage start="0x00007FF834BD0000" end="0x00007FF834BFD000" path="glu32.dll"/>
<binaryImage start="0x000000001FB20000" end="0x000000001FB35000" path="adobe\boost_threads.dll"/>
<binaryImage start="0x0000000042630000" end="0x0000000042B46000" path="adobe\dvacore.dll"/>
<binaryImage start="0x000000003E2C0000" end="0x000000003E3E0000" path="adobe\dvamediatypes.dll"/>
<binaryImage start="0x0000000041380000" end="0x00000000415E6000" path="adobe\dynamiclink.dll"/>
<binaryImage start="0x0000000032ED0000" end="0x0000000032F32000" path="adobe\dvatransport.dll"/>
<binaryImage start="0x000000002E2D0000" end="0x000000002E2FC000" path="adobe\dvamarshal.dll"/>
<binaryImage start="0x0000000042B50000" end="0x0000000042CDB000" path="adobe\dvaaudiodevice.dll"/>
<binaryImage start="0x000000003E3E0000" end="0x000000003E493000" path="adobe\dvaplayer.dll"/>
<binaryImage start="0x00007FF837990000" end="0x00007FF8379AD000" path="mpr.dll"/>
<binaryImage start="0x00007FF84B430000" end="0x00007FF84B43B000" path="avrt.dll"/>
<binaryImage start="0x00007FF848540000" end="0x00007FF848573000" path="winmm.dll"/>
<binaryImage start="0x0000000042CE0000" end="0x0000000042F5C000" path="adobe\dvascripting.dll"/>
<binaryImage start="0x0000000042F60000" end="0x0000000042FF5000" path="adobe\utest.dll"/>
<binaryImage start="0x000000003E4A0000" end="0x000000003E4C5000" path="adobe\libzip.dll"/>
<binaryImage start="0x000000003E4D0000" end="0x000000003E4F0000" path="adobe\boost_filesystem.dll"/>
<binaryImage start="0x0000000043000000" end="0x0000000043236000" path="adobe\dvaappsupport.dll"/>
<binaryImage start="0x00000000415F0000" end="0x0000000041630000" path="adobe\dvavulcansupport.dll"/>
<binaryImage start="0x0000000043240000" end="0x0000000044198000" path="adobe\dvaaccelerate.dll"/>
<binaryImage start="0x00000000441A0000" end="0x0000000044670000" path="adobe\dvaaudiodsp.dll"/>
<binaryImage start="0x00007FF82DE60000" end="0x00007FF82DF45000" path="adobe\VulcanControl.dll"/>
<binaryImage start="0x00007FF821420000" end="0x00007FF8214F4000" path="adobe\VulcanMessage5.dll"/>
<binaryImage start="0x00007FF83D8E0000" end="0x00007FF83D911000" path="dbgcore.dll"/>
<binaryImage start="0x0000000044680000" end="0x00000000446D9000" path="adobe\boost_program_options.dll"/>
<binaryImage start="0x00000000446E0000" end="0x00000000447DA000" path="adobe\dvanet.dll"/>
<binaryImage start="0x0000000044800000" end="0x00000000448A1000" path="adobe\boost_regex.dll"/>
<binaryImage start="0x00007FF81D870000" end="0x00007FF81D932000" path="adobe\cef_toolkit.dll"/>
<binaryImage start="0x00007FFFCC300000" end="0x00007FFFD4E65000" path="adobe\libcef.dll"/>
<binaryImage start="0x00007FF8154B0000" end="0x00007FF8158EE000" path="UIAutomationCore.DLL"/>
<binaryImage start="0x00007FF82E140000" end="0x00007FF82E1A9000" path="oleacc.dll"/>
<binaryImage start="0x00007FF84BD50000" end="0x00007FF84BD64000" path="wtsapi32.dll"/>
<binaryImage start="0x00007FF8523E0000" end="0x00007FF8523EE000" path="hid.dll"/>
<binaryImage start="0x00007FF830CC0000" end="0x00007FF830D5B000" path="winspool.drv"/>
<binaryImage start="0x00007FF837E30000" end="0x00007FF837FD6000" path="d3d9.dll"/>
<binaryImage start="0x00007FF83B740000" end="0x00007FF83B759000" path="usp10.dll"/>
<binaryImage start="0x00007FF809830000" end="0x00007FF809955000" path="adobe\chrome_elf.dll"/>
<binaryImage start="0x00007FF83B950000" end="0x00007FF83B975000" path="dxva2.dll"/>
<binaryImage start="0x00007FFFFFAF0000" end="0x00007FFFFFB01000" path="credui.dll"/>
<binaryImage start="0x00007FF839A50000" end="0x00007FF839AAB000" path="cryptui.dll"/>
<binaryImage start="0x00007FF846360000" end="0x00007FF8463BB000" path="wevtapi.dll"/>
<binaryImage start="0x00007FF8414F0000" end="0x00007FF8418B1000" path="esent.dll"/>
<binaryImage start="0x00007FF8463C0000" end="0x00007FF8463D7000" path="wkscli.dll"/>
<binaryImage start="0x00007FF83D170000" end="0x00007FF83D189000" path="samcli.dll"/>
<binaryImage start="0x00007FF838150000" end="0x00007FF838175000" path="adobe\usbmanager.mox"/>
<binaryImage start="0x00007FF8563A0000" end="0x00007FF8563BF000" path="imagehlp.dll"/>
<binaryImage start="0x00007FF835320000" end="0x00007FF835351000" path="adobe\wpdmanager.mox"/>
<binaryImage start="0x00007FF8470D0000" end="0x00007FF84716E000" path="PortableDeviceApi.dll"/>
<binaryImage start="0x00007FF8536E0000" end="0x00007FF85370C000" path="devobj.dll"/>
<binaryImage start="0x00007FF814E90000" end="0x00007FF814EA7000" path="ondemandconnroutehelper.dll"/>
<binaryImage start="0x00007FF852B30000" end="0x00007FF852B65000" path="rsaenh.dll"/>
<binaryImage start="0x00007FF834640000" end="0x00007FF83467B000" path="adobe\net_client.dll"/>
<binaryImage start="0x00007FF834D60000" end="0x00007FF834D85000" path="adobe\DiscBurning.dll"/>
<binaryImage start="0x00007FF8342D0000" end="0x00007FF83430C000" path="adobe\Email.dll"/>
<binaryImage start="0x00007FF81E1A0000" end="0x00007FF81E247000" path="adobe\image_analysis.dll"/>
<binaryImage start="0x00007FF809010000" end="0x00007FF809825000" path="adobe\mona.dll"/>
<binaryImage start="0x00007FF808850000" end="0x00007FF808A2D000" path="adobe\opencv_calib3d310.dll"/>
<binaryImage start="0x00007FF808DA0000" end="0x00007FF80900C000" path="adobe\opencv_core310.dll"/>
<binaryImage start="0x00007FF808A30000" end="0x00007FF808D92000" path="adobe\opencv_imgproc310.dll"/>
<binaryImage start="0x00007FF833F50000" end="0x00007FF833FCB000" path="adobe\opencv_video310.dll"/>
<binaryImage start="0x00007FF808570000" end="0x00007FF808636000" path="adobe\opencv_features2d310.dll"/>
<binaryImage start="0x00007FF817A00000" end="0x00007FF817A87000" path="adobe\opencv_flann310.dll"/>
<binaryImage start="0x00007FF808640000" end="0x00007FF808843000" path="adobe\libiomp5md.dll"/>
<binaryImage start="0x00007FF84CDA0000" end="0x00007FF84CDB0000" path="adobe\Vulcan.dll"/>
<binaryImage start="0x000000005C150000" end="0x000000005C470000" path="adobe\coretech_toolkit.dll"/>
<binaryImage start="0x00007FF8341A0000" end="0x00007FF8341D0000" path="adobe\BIB.dll"/>
<binaryImage start="0x00007FF82E430000" end="0x00007FF82E463000" path="adobe\BIBUtils.dll"/>
<binaryImage start="0x00007FF8084A0000" end="0x00007FF80856C000" path="adobe\harfbuzz-vs15.dll"/>
<binaryImage start="0x000000006E3D0000" end="0x000000006E4A4000" path="adobe\AXEDOMCore.dll"/>
<binaryImage start="0x00007FF807690000" end="0x00007FF807839000" path="adobe\ACE.dll"/>
<binaryImage start="0x00007FF807840000" end="0x00007FF807C5F000" path="adobe\CoolType.dll"/>
<binaryImage start="0x00007FF807C60000" end="0x00007FF808491000" path="adobe\AGM.dll"/>
<binaryImage start="0x000000005C6C0000" end="0x000000005C99E000" path="adobe\WRServices.dll"/>
<binaryImage start="0x00007FF84A200000" end="0x00007FF84A231000" path="PortableDeviceTypes.dll"/>
<binaryImage start="0x00007FF83E550000" end="0x00007FF83E581000" path="cryptnet.dll"/>
<binaryImage start="0x00007FF81F3B0000" end="0x00007FF81F41A000" path="ninput.dll"/>
<binaryImage start="0x00007FF845120000" end="0x00007FF846302000" path="igd10iumd64.dll"/>
<binaryImage start="0x00007FF84BF10000" end="0x00007FF84BF47000" path="xmllite.dll"/>
</binaryImageSet>
<dumpType>
Full
</dumpType>
<hbLogSessionDllStatus>

</hbLogSessionDllStatus>
</crash>

<sessionId>
8243109d-f0e8-43ec-928d-e99706bf8912
</sessionId>
</crashreport>

First, I thought, that the NVIDIA driver was the issue but actually the issue and its solution was way more simple:

A connected Android Tablet was the reason for the crash - for whatever reason. Unplugging it and starting Adobe Lightroom Classic like a charm.

Hope, this helps fixing the issue for a lot of people!

Report · Dec 23, 2021

Thanks for posting – hope this is helpful for others encountering the issue!

Report · Dec 23, 2021

Just updated Light Room Classic and crashes too. Unistalled it, reinstalled but the problem remains 😞

Report · Dec 23, 2021

Can you start a new thread with as much detail as possible?

Report · Jun 26, 2022

This worked for me. Had my Android phone connected to the PC via cable and LR kept crashing shortly after launching. Removed the phone and voila!

Report · Jun 26, 2022

This worked for me. Had my Android phone connected to the PC via cable and LR kept crashing shortly after launching. Removed the phone and voila!

Adobe Community

Adobe Lightroom Classic starts and crashes [Exception 0xc0000005]