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Participant
December 8, 2017
Answered

Adobe Lightroom Won't Load Images

  • December 8, 2017
  • 2 replies
  • 7708 views

Hello,

Any advise is welcome. I have Lightroom on both my Laptop and Desktop. Generally I use it on the desktop and things have worked fine. Today I wanted to work away from the desktop and took my portable hard drive, which contains both my images and catalog. When I try and load the catalog from my laptop, it won't load the pictures, or allow me to import. If I try to import, it will show the images on the SD card and then after I click import, the import just stops. As far as images, the folders show on the left but take a very very long time to load. 15+ minutes for a folder containing only a few images. I have attached pictures. Any advice is welcome.

Specs:

Windows 10

Lightroom CC

Thank you.

WC

This topic has been closed for replies.
Correct answer Rob_Cullen

The System Info shows the path to your Library as being:  W:\Lightroom 11.30........

Do you see your external drive with that name in File Explorer?

Also your Folders panel does not show a Disk name for  the external drive.

You should be seeing something like this-

And I do not see your 'Catalog' and 'Folders' panel headers that would normally be above the Folders panel. Can you right-click the 'Navigator' header and choose [Show All] from the menu?

2 replies

Participating Frequently
October 23, 2022

I don't understand.  I recently upgrader LR and PS so they should be in the latest configuraations but when I right click on a LR image the flag for "edit in PS" is greyed out.

 

Rob_Cullen
Community Expert
Community Expert
October 23, 2022

Hi @bobmarett 

Does the Folder of images in the Folder panel of Lightroom-Classic show a question mark [ ? ]. ??

Does the image preview border in Grid view show a small exclamation mark [ ! ].??

Are you using Smart Previews for your photos?

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
Rob_Cullen
Community Expert
Community Expert
October 25, 2022
If you mean !!!! or ?????, I don't see any of those.

Thanks for your patience. I'm totally in the dark.
Bob

If you are selecting a photo to [Edit in Photoshop], then you must be looking at thumbnail previews in Grid view- correct?

I am asking if you see these (red circled) ?  indicators on folders,  and ! on photo preview borders-

Or do you see the 'Smart Preview' badge on preview borders?

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
Rob_Cullen
Community Expert
Rob_CullenCommunity ExpertCorrect answer
Community Expert
December 8, 2017

The System Info shows the path to your Library as being:  W:\Lightroom 11.30........

Do you see your external drive with that name in File Explorer?

Also your Folders panel does not show a Disk name for  the external drive.

You should be seeing something like this-

And I do not see your 'Catalog' and 'Folders' panel headers that would normally be above the Folders panel. Can you right-click the 'Navigator' header and choose [Show All] from the menu?

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .