Adobe Support Disaster

I would like to ask Adobe community for support with my case. I have tried to contact Adobe several times via my case Case Number:0189466795 which Adobe conveniently closed, via chat which got disconnected when I have described my case and on the phone waiting for hours listening to the music.

Just to briefly explain the situation:

1. Adobe update automatically deleted my Lightroom 6 software
2. I have contacted Adobe support 4 times and have spend approximately 6 hrs with 4 different support persons allowing access to my computer to reinstall LR6
3. Adobe support trying to reinstall LR6 deleted my Photoshop CS6 , all my presets, actions and LR6 catalog with over 70000 images. I was informed after all this, that they are not able to reinstall any of the software deleted. The case has been prioritised.
4. After another week of phone calls, forum posting, research etc. the issue was not resolved.
5. I have paid the premium price for Adobe software over $1200 which Adobe support  has deleted and was not able to reinstall.
6. In desperation I have erased my computer and reinstalled everything from the backup prior to disastrous  Adobe software update. Unfortunately I was not able to recover all deleted data and I have lost 7-8 days of my work and wasted many hours with Adobe support and research.
7. Adobe support was not able to resolve the issue caused by the update
8. After hearing that I have restored my software Adobe informed me that they closing the case without offering any compensation for their mistake. They have caused several hundreds of dollars in damage but were not interested in taking any responsibility for it.
9. I have asked Adobe for some compensation and received the answer that if I buy Photoshop Elements CC they will offer me one months free subscription . I have already paid for a full version of Photoshop CS6. ( they updated their offer to one months free subscription to Photoshop CC)

I thought Adobe would act in professional manner and step up with some form of compensation.

Even offering  for example 5 free year subscription to LR and Photoshop CC. This would not cost them any money but would at least compensate for some of my losses.

Any conversation ends with Adobe trying to close the case and offer of one months free subscription ( available as a free trial anyway) or just promise to contact me with resolution and never follow up.

Sorry for depressing tone of my letter. I just feel totally ignored and words they use “ We are always here to assist you and are committed to providing you with the highest level of service simply because our customers deserve the very best.” do not seem to mean anything.

I love Adobe products but dealing with my case was unprofessional and disrespectful and I am continuously facing a brick wall.

It has been over month now and several tries from my side to resolve the issue. I am still waiting for someone to contact me.

Any ideas how to resolve this. Thanks in advance for any suggestions.