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AI denoise does not generate new DNG

New Here ,
Jun 23, 2023 Jun 23, 2023

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Hello everyone. I stumbled upon a problem with Ai denoise thing. You see, it was working all right past months, and even last week, but today it decided to not generate new DNG (Ai denoised) pic. I click on "denoise" as always, choose reasonable amount of denoising, click "enhance", it shows that it's processing in top left corner as always, and then nothing. No denoised picture. Anywhere. Doesn't show any errors either, just generates it for ~30 seconds, and that's it. I'm stuck with undenoised pic. Any tips? Thank you!

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Community Expert ,
Jun 23, 2023 Jun 23, 2023

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What file type, and from what Camera model?

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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New Here ,
Jun 23, 2023 Jun 23, 2023

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RAW file, as always has been. Camera Lumix GH4 25mm f1.7.

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Community Expert ,
Jun 23, 2023 Jun 23, 2023

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Check that the 'Enhanced DNG' hasn't been 'Stacked' or that the 'Sort Order' hasn't been changed from 'Capture Time'.

 

If above doesn't locate the file, then right-mouse click on the original file to expose the context menu shown in below attachment. Choose 'Show in Finder' and check whether the Enhanced DNG is present or not.

 

show in finder.png

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Community Expert ,
Jun 23, 2023 Jun 23, 2023

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Sounds like you may have an active filter that filters out the new DNG, for example a filter on raw files. The denoised DNG is not a raw file (it's linear RGB) so a filter on raw files will exclude it.

 

-- Johan W. Elzenga

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Community Beginner ,
Jun 23, 2023 Jun 23, 2023

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I'm having the same issue.  Lr created the denoised DNG but throws an error and doesn't add it into Lr.  When I check the folder location, the file it there.  I just noticed this after updated to 13.4.1.

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Community Expert ,
Jun 24, 2023 Jun 24, 2023

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The OP wrote: "Doesn't show any errors either, just generates it for ~30 seconds, and that's it."

 

Since you've received an error message and have found the Enhanced DNG file, then it's unlikely that the reason for your issue is the same as the OP. Therefore, I recommend you start a new thread, post the error message, and ensure that you also include your 'System Info', which can be obtained from the LrC Help > System Info menu item.

 

 

 

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New Here ,
Oct 12, 2023 Oct 12, 2023

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Same issue here as for the OP.

Denoising is running, then stops without a result.

1. I have no active filters on.

2. Images are not stacked.

3. Denoised files can't be found either in Lightroom or in original file location.

4. Tried with Lumix and Canon RAW photos, same result.

5. No error message.

 

Any suggestions?

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Community Beginner ,
Oct 12, 2023 Oct 12, 2023

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I found the root cause of my similar issue to be the location of the original files. I was pulling from a Dropbox folder and it appears Lr doesn't love that scenario. In your case, it may not be different, but after moving the files, the issue was eliminated. Good luck!

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New Here ,
Oct 13, 2023 Oct 13, 2023

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Thanks for your reply, Brian. 🙂

My files are all on my local drive, so that's not it. I'll keep digging then and get back here when (if) I find a solution.

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Community Expert ,
Oct 13, 2023 Oct 13, 2023

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Make sure the file type you have sellected is supported. See the screen capture.

IMG_0986.png

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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