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Hello, I've been having issues with geneative AI over the last 2 days. After updating and rebooting programs and my pc I continue to get an error message. Sometimes the message is saying it's because of my internet (which I've tested and is fine) or it just is loading with the bar after and then just disappears and never happens.
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"Sometimes the message is saying it's because of my internet"
Sometimes firewalls and anti-malware / anti-virus utilities incorrectly block some network requests from LR. Try these troubleshooting steps:
- Temporarily disable all the firewall / anti-malware on your computer. If that solves the problem, then add a specific exclusion for LR to the firewall's rules.
- Connect to another network, preferably one serviced by a different ISP. E.g. a Wifi connection of a neighbor, a coffee shop, work, or your phone's hotspot.