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AntonioVitalia
Participant
November 8, 2022
Question

An error occurred when attempting to change modules

  • November 8, 2022
  • 1 reply
  • 338 views

Hi! Please help me! I can't work in lightroom, because every 15 minutes i see this bug and must to restart Lightroom for to continue edit. I spoken with adobe suport and nobody know what happened… I have all permissions in settings and my account. I restarted my Macbook and adobe app and Lightroom and problem continue to exist…I attached two screenshots within problem.
  I use Macbook pro m1 with 8gb ram / 512gb storage.

Thank you in advance.

This topic has been closed for replies.

1 reply

johnrellis
Legend
November 9, 2022

Triple-check that you have granted LR Full Disk Access (not Files and Folders):

https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/td-p/12913413 

 

If that doesn't help, work through the steps in this help article:

https://helpx.adobe.com/lightroom-classic/kb/error-changing-modules-lightroom.html

 

Step 2 has out-of-date instructions, see here for resetting preferences:

https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/ 

 

AntonioVitalia
Participant
November 9, 2022

Thank you very much, but I've already done all of that...and problem continue to exist 😞