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Annoying Preview In Develop Module In Lightroom Classic on Windows 11

New Here ,
Jul 09, 2022 Jul 09, 2022

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Hi,

 

I have an annoying issue on Lightroom and I can't resolve :

Alice263_0-1657378075494.png

In Development mode, images are shown only in a small window, and the largest one is grayed out.

 

 

{Thread title updated by moderator}

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Adobe Employee ,
Jul 13, 2022 Jul 13, 2022

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Hi Alice,

 

Thanks for reaching out. We are sorry for the trouble with Lightroom Classic. I'd be to help you figure this out.

 

Could you please share the specific version of Lightroom Classic from Help > About Lightroom Classic? Does this only happen when you open CR3 files, or do JPEGS behave similarly? Do you work with a multi-monitor setup? Have you tried any troubleshooting steps?

 

Please go to Lightroom Classic > Edit > Preferences > Performance > Use Graphics Processor > Set it to Off if it is on Custom or Auto. If this shows you any differences, please check this article to troubleshoot the GPU further: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

Let us know if this helps,

Thanks!

Sameer K

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LEGEND ,
Jul 14, 2022 Jul 14, 2022

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In particular, you're probably running an old, buggy graphics driver, and you need to update it by going directly to the manufacturer's web site, as described in solution 4 of the article Sameer linked to:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4

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New Here ,
Jul 14, 2022 Jul 14, 2022

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My drivers are the last, and also the Lightroom version.
I have resolved by disable the graphic processor from the preferences.

My notebook is often connected to an Eizo screen, then perhaps there are
some differences of color management profile.

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LEGEND ,
Jul 14, 2022 Jul 14, 2022

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Please do the menu command Help > System Info and copy/paste the output here so we can see the precise graphics hardware and software versions you're running.

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