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ARW raw files not reading in my lightroom classic

New Here ,
May 25, 2024 May 25, 2024

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hi there fam, i have 2013 imac 27' and running macOs catalina right now, when i apload my raw file to desktop in folder my system wont read my ARW files that came from my new sony 7cii,, and when i load them to LRC they wont read my raw file too.. i try to update but my system wont update to monterey.. i need help as im not techcki with this update thing.. do i need new desktop since my com puter are very old.. but my two camera sony A7iii & A7Riii are perfectly fine,, still read my raw files and save.. what can i do so i can use my new sony 7cii.. as of now im using imagery where i upload myraw files to view them and save them as tiff or jpeg, so i can work with my files in lightroom and view in my computer.. thank you fam hope i can resolve this soon as im loosing my mind how to work my raw files, in my 2013 imac desktop.

 

thank you in regard, 

luis

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Community Expert ,
May 25, 2024 May 25, 2024

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@LOUPhoto 

 

I've moved your post from Creative Cloud Desktop to Lightroom Classic for you.

 

Jane

 

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Community Expert ,
May 25, 2024 May 25, 2024

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The Sony A7C II (ILCE-7CM2) requires Lightroom Classic 13.0 or newer. Unfortunately, your operating system doesn't support LrC 13.0, and it would seem that your computer is too old to install a macOS version compatible with LrC 13.0. A new computer looks like your only way forward.

 

Camera compatibility chart https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

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LEGEND ,
May 25, 2024 May 25, 2024

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Alternatively, you can use the Adobe DNG Converter to convert the .arws to DNGs and then import the DNGs into LR:

https://helpx.adobe.com/camera-raw/kb/why-is-my-camera-not-supported.html

 

(Note that help article hasn't been updated with the latest names and version numbers of Lightroom and Photoshop, but it's otherwise accurate.)

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LEGEND ,
May 25, 2024 May 25, 2024

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The only DNG converter that I can find to download is here, and this requires Monterrey, i.e. it is not an option for the OP who is using Catalina. So unless there is a way to download earlier versions of the DNG converter, then this is not an option for the OP.

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Community Expert ,
May 25, 2024 May 25, 2024

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This is indeed an additional problem. Downloading an earlier version of DNG Converter would be useless, because that version would not support the latest cameras either. The latest version of DNG Converter does not run on older MacOS software however, so the option to convert your images to DNG seems no longer supported for anyone who cannot run MacOS Monterey or later.. 

 

-- Johan W. Elzenga

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LEGEND ,
May 25, 2024 May 25, 2024

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@dj_paige, good catch.

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