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Participating Frequently
August 30, 2023
Question

black screen on develop module

  • August 30, 2023
  • 2 replies
  • 857 views

Hello, 

 

I've just downloaded a new version of lightroom classic.

everything seems to be working coreectly except the fact that I am able to edit any picture in the develop module.

all pictures are accessible on the library module.

on the develop module, I see the pictures with their caracteritics on the below bar....but whatever I do to select them and develop them, the screen stay black.....

the system seems to be working very well...

 

It was well working on my previous version 5

 

I have a imac Retina 5K, 27-inch, 2017, with Radeon Pro 580 8 Go, 8 Go 2400 MHz DDR4, 3,8 GHz Intel Core i5 quatre cœurs

and OS version 13.5.1

 

any help would be more than appreciated.....please 

This topic has been closed for replies.

2 replies

GoldingD
Legend
August 30, 2023

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

Participating Frequently
August 31, 2023

Version Lightroom Classic: 11.5 [ 202208080927-8a575c91 ]
Licence: Inconnue
Paramètre de langue: fr-FR
Système d'exploitation : Mac OS 13
Version : 13.5.1 [22G90]
Architecture de l'application : x64
Nombre de processeurs logiques: 4
Vitesse du processeur : 3,8Ghz
Version SQLite: 3.36.0
Mémoire intégrée : 8 192,0 Mo
Mémoire réelle disponible pour Lightroom : 8 192,0 Mo
Mémoire réelle utilisée par Lightroom : 458,9 Mo (5,6%)
Mémoire virtuelle utilisée par Lightroom : 44 542,9 Mo
Taille de la mémoire cache : 254,1Mo
Version interne de Camera Raw: 14.5 [ 1177 ]
Nombre maximal de liens utilisé par Camera Raw : 3
Optimisation SIMD de Camera Raw : SSE2,AVX,AVX2
Mémoire virtuelle de Camera Raw: 131Mo / 4095Mo (3%)
Mémoire réelle de Camera Raw: 133Mo / 8192Mo (1%)
Affichages : 1) 5120x2880

Informations relatives au processeur graphique :
Metal: AMD Radeon Pro 580


État initial: 5
Préférence utilisateur: 1

Dossier de l'application : /Applications/Adobe Lightroom Classic
Chemin d'accès à la bibliothèque : /Users/celdeb/Pictures/Lightroom/lightroom catalogue/2023-08-30 0839/Lightroom Catalog.lrcat
Dossier des paramètres : /Users/celdeb/Library/Application Support/Adobe/Lightroom

Modules installés :
1) $$$/Kolor/PluginName=Export to Autopano Giga
2) Adobe Stock
3) Facebook
4) Flickr
5) HDR Efex Pro 2
6) LR/Mogrify 2
7) Module externe d'importateur Aperture/iPhoto
😎 Module externe de prise de vue en mode connecté Nikon

 

 

 

GoldingD
Legend
August 31, 2023

 

 

Licence: Inconnue

 

 

License: Unknown

 

LrC thinks your license is not authenticated, hence no Develop module capability.

 

In your copy of the Adobe Creative Cloud Desktop App, sign out, then sign in, using the Adobe account your subscription was bought with. Watch for any error messages or notifications. If Ok, then try LrC again.

Sean McCormack
Community Expert
Community Expert
August 30, 2023

What happens if you turn off the GPU in Preferences (Performance tab)? 

 

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.
Participating Frequently
August 30, 2023
Hello, 
I already tried and this had no impact on the issue 
Thanks Jerome 

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Sean McCormack
Community Expert
Community Expert
August 30, 2023

Are you logged into Creative Cloud? 

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.