Known Participant

Answered

Black screen when I hit F to view full screen

Forum|Forum|1 year ago
October 20, 2024
4 replies
1731 views

Hi guys

Thank you for reading my post.

I'm using LR Classic V: 14.0.1

When I hit F on my keyboard to view an image in full screen view...I get a black screen. The metadata for the image appears breifly but nothing else just a black screen.

If I close LR and re-open everything is normal ? But the black screen re appears again some time later.

Is this a bug ? Or have I caught something in error ?

Anyone else see this ?

Correct answer AxelMatt

Try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. Please make also sure that you have installed the Studio version and not the Game Ready version of your NVidia driver.

WengLim

Participant

Yes, I've got this too

W

windhover_ukAuthor

Known Participant

Hi, re- setting my preferences seemed to work ok.

Hopefully a buf that needs looking at by Adobe.

W

windhover_ukAuthor

Known Participant

Lightroom Classic version: 14.0.1 [ 202410161356-30922cfc ]
License: Creative Cloud
Language setting: en-GB
Operating system: Mac OS 15
Version: 15.0.1 [24A348]
Application architecture: arm64
Logical processor count: 12
Processor speed: NA
SqLite Version: 3.36.0
Power Source: Battery, 21%
Built-in memory: 65,536.0 MB
Dedicated GPU memory used by Lightroom: 194.4MB / 49,152.0MB (0%)
Real memory available to Lightroom: 65,536.0 MB
Real memory used by Lightroom: 988.8 MB (1.5%)
Virtual memory used by Lightroom: 412,653.7 MB
Memory cache size: 79.1MB
Internal Camera Raw version: 17.0 [ 2043 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 40MB / 32767MB (0%)
Camera Raw real memory: 41MB / 65536MB (0%)

Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:
m:79.1MB, n:0.0MB

U-main: 74.0MB

Standard Preview Size: 3456 pixels
Displays: 1) 3456x2234

Graphics Processor Info:
Metal: Apple M2 Max
Init State: GPU for Export supported by default
User Preference: Auto
Enable HDR in Library: ON

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/gerrystuff/Pictures/Lightroom/Lightroom Catalog-NEW OCT 23-v13-3.lrcat
Settings Folder: /Users/gerrystuff/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) DxO PureRAW 2
4) DxO PureRAW 2 Importer
5) Flickr

Config.lua flags:

kglad

Community Expert

@windhover_uk

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

Per Berntsen

Community Expert

Please go to Help > System info, click the Copy button and paste in a reply here.

After pasting, delete everything below Installed plugins, it is not needed, causes lots of scrolling, and makes the thread difficult to navigate.

You have posted in Using the community, which is a forum for issues with the forums.

A moderator will move this thread to Lightroom Classic.

W

windhover_ukAuthor

Known Participant

Oooops.... thank you

W

windhover_ukAuthor

Known Participant

Update to my post re Black screen.

ALSO just now... when i click 'Develop' to edit an image, when the Develop screen opens... the space where the image should be is Grey...with no image visible... yet if I click the Grey space... the image appears ? Never done this before... something going on here....

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