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k9harvey
Participant
June 29, 2018
Question

Brush tool Cursor disappears with Wacom tablet

  • June 29, 2018
  • 7 replies
  • 3738 views

I'm using a new Asus Laptop with Nvidia  GTX 1050 and plenty of ram and I just added Lightroom 6 Classic and a Wacom uPTH451 Pro tablet.  I installed the latest drivers from Wacom's site. The problem I'm having is when using the pen to make brush strokes the cursor will appear for a second then disappear.  As soon as I lift the stylus off the tablet it reappears.  I've tried restarting but it didn't help.  The pen works fine for everything but the brushes. Any help would be appreciated.

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    7 replies

    BluWulf854
    Participant
    August 9, 2019

    Hi K9harvey,

    I was having the same issue with Photoshop 2019 cc.

    If you have windows 10 the issue is possibly caused by a setting in windows ink.

    to fix it go to -> Settings -> Devices -> Pen & Windows Ink. Make sure the "Show Cursor" option is ticked.

    It should work now.

    johnm22523541
    Participant
    August 13, 2019

    Thank you thank you Thank you thank you

    GoldingD
    Legend
    July 27, 2019
    Participant
    July 26, 2019

    I have this problem too; the ONLY tool I get with the pen now is the white pointer tool or the move tool, none of the other tools work (unless I use my mouse instead). Photoshop 20.0.5

    steven lees50590297
    Known Participant
    November 7, 2018

    Having the same problem with PS CC 2019 and wacom V6.3.28 AND  the finger pad, on my  2013 Apple Powerbook Pro.

    In painting layer mask  he cursor appears inside mask (faintly) but becomes either even more lightly visible, or invisible, outside mask.

    This was a problem in earlier versions of CC as well, one of the reasons I abandoned CC for CS6 and may do so again..

    The cursor will also loose it's precise tool shape, reverting to an arrow. No rhyme or reason I can see. Restarting the program resets.

    Both Photoshop and Illustrator as disappointing in Main Tool function. They seem to be getting worse not better.

    PS selection distortion tool is wonky and sometimes the selection cursor doesn't grab the selection corner tabs at all. Restart is necessary.

    Good news! Pop up tutorials on all the cool stuff you could do if the tools worked!

    Participant
    June 27, 2019

    same here +1

    Mohit Goyal
    Community Manager
    Community Manager
    June 29, 2018

    Hi k9harvey,

    We're really sorry for all the hassle. Could you please let us know the exact version of Lightroom you are using now?

    As you have mentioned,

    Lightroom 6 Classic

    So either you have Lightroom 6 Or Lightroom Classic CC installed on your machine.

    Since, when you are facing this issue?

    Regards,

    Mohit

    k9harvey
    k9harveyAuthor
    Participant
    June 29, 2018

    I think I have Lightroom classic CC. I have the version that costs $9.99 a month and comes with photoshop CC

    Mohit Goyal
    Community Manager
    Community Manager
    July 2, 2018

    Thanks for the update. Could you please check the exact version of Lightroom Classic CC installed on your machine? It should be updated to 7.4 version.

    Thanks.

    Mohit