BSOD (Blue Screen Of Death) during export

Forum|Forum|3 years ago
July 26, 2022
3 replies
1123 views

I am using a brand new computer so i can export my photos faster. I have installed a Adobe Lightroom Classic today, Windows 11 updated.

PC is working fine, unless i try to export my collection (462 photos) - i am not able to export them all without restart/BSOD. Sometimes i am able to export 250 and sometimes just 100...

Used functions: many, including color change, curve adjustments, contrasts...

On 2nd computer - Macbook Pro 2016 the export is slow but no issues...

SysInfo attached. I am attaching a dump as well.

sysinfo.txt

dump.txt

Windows

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GoldingD

Legend

In Windows Event viewer, and clues?

L

LukaskoSAuthor

Participating Frequently

I did that, there were 2 Errors, DUMP was generated and is attached to the first topic - mentioning that error happend in Lightroom.exe process... No other clues, no warrnings about drivers,etc ...

dj_paige

Legend

BSOD is caused by a hardware or driver malfunction. In the case of exporting, the most likely reason is that the computer has overheated and shut down. Check the cooling system in your computer to make sure all fans and all cooling components are working properly, and that the vents on the case are not clogged with dust and are not blocked by a solid object such as furniture or a wall.

L

LukaskoSAuthor

Participating Frequently

Computer is brand new, 6 NOCTUA fans running smoothly, no dust, no wall. PC was running about a week, no other issues, no issues in another (Adobe) softwares (so far)

dj_paige

Legend

Computer is brand new

New hardware can malfunction. Please recognize that fact and check all hardware, if its not the cooling system. Re-install all drivers.

L

Lumigraphics

Legend

Windows PCs have all sorts of problems with video card drivers. I'd make sure that all your driver software is designed for Windows 11 and up to date.

L

LukaskoSAuthor

Participating Frequently

Since i got only integrated GPU, i have updated the GPU drivers last time today. Also i found a recommendation to turn off GPU in LR settings, which i did but it didn't solve the problem.

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