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marcb2507601
marcb2507601
Participant
July 16, 2018
Answered

Can LRE Classic stored on an external hard drive be used on two different computers?

  • July 16, 2018
  • 4 replies
  • 812 views

So I own two pretty much identical MacBook Air machines. I am on the latest version of LR Classic. All photos and LR program resides on an external 1 TB hard drive.

I work successfully on my main MacBook Air with the external hard drive connected.  But when I go to my second MacBook Air (simply by moving the external hard drive over) I get the following configuration error from LR-
Configuration Error

Please uninstall and reinstall the product.

If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.

Error: 1

http://www.adobe.com/support/

Then I move the hard drive  back to my original MacBook Air, and LR runs perfectly!
The only thing I can think of is that the LR backups reside on my first machine, the one I have no problem working on. Could this be the problem?

Any ideas?

    This topic has been closed for replies.
    Correct answer johnrellis

    Should I move the Catalog to the external drive as well, and is there a place for instructions on how to do that?

    If you want to access the catalog and photos from two computers, then yes, move the catalog to the external drive. See here for details: http://www.lightroomqueen.com/how-move-lightroom-to-new-computer/

    4 replies

    Conrad_C
    Community Expert
    Conrad_CCommunity Expert
    Community Expert
    July 17, 2018

    Lightroom works like most other Mac programs in that there are three things you need for a Mac application to work:

    1. The application
    2. The user's document(s) (for Lightroom, your catalog)
    3. The hidden files in the user's /Library folder, like preferences, presets, licensing, and other configuration files, which are put there by the installer. Many Mac applications store these in the /Library/Application Support folder.

    On the MacBook Air where Lightroom works, it works because you ran the installer. It put both the application and the /Library files in the correct places. Then you moved Lightroom to your external hard drive.

    On the second MacBook Air where Lightroom is not working, it's because you only brought the Lightroom application with you...you didn't bring all the hidden files! To put those on the second MacBook Air you need to do exactly what the error told you: run the Lightroom installer on the second Mac too.

    You license provides you with two activations, so it's legal to have Lightroom on two of your own computers.

    marcb2507601
    marcb2507601Author
    Participant
    July 19, 2018

    Conrad, thanks for your input-  worked amazingly well and I am happy!  Thank you!

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    July 16, 2018

    In theory Lightroom could run on the external drive on both computers, but because you don't have the correct support files on the second computer it does not work. You have to install Lightroom on the second computer too (which you are allowed to do). After that you could move Lightroom to the external drive, but there is absolutely no reason to do that. Only place the catalog folder and the images on that drive if you want to share them between the two computers, not the application.

    -- Johan W. Elzenga
    marcb2507601
    marcb2507601Author
    Participant
    July 17, 2018

    Great help, thanks!

    I have my photos on an external hard drive.  But I suspect LR is Catalog on my MacBook Air drive.  If I File>Open>Recent Catalog in LR it points to my MacBook Air, and not to my external hard drive where the photos are.  Does this make any sense to you?  Should I move the Catalog to the external drive as well, and is there a place for instructions on how to do that?

    johnrellis
    johnrellisCorrect answer
    Legend
    July 17, 2018

    Should I move the Catalog to the external drive as well, and is there a place for instructions on how to do that?

    If you want to access the catalog and photos from two computers, then yes, move the catalog to the external drive. See here for details: http://www.lightroomqueen.com/how-move-lightroom-to-new-computer/

    D.A.R
    D.A.R
    Legend
    July 16, 2018

    Are you sure the PROGRAM is installed on the external drive. This doesn't make a lot of sense.

    Ideally the PROGRAM would be installed on each machine and only the CATALOG and IMAGES would need to be on the external drive.

    If you do have the second of these two setups then I would go ahead and follow the instructions of uninstall and reinstall of the PROGRAM on the second MBA.

    If you have the first setup. Please explain why - Id be interested to know the advantage.

    johnrellis
    johnrellis
    Legend
    July 16, 2018

    I think LR's licensing is tied to the computer on which it was installed.  So you'll need a second installation of the program for the second Macbook.

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