Skip to main content
Y
yolandap49255734
Participant
June 12, 2022
Question

Can no longer edit catalogue from Smart Previews

  • June 12, 2022
  • 3 replies
  • 182 views

Hoping someone can help, please. I edit photos made available as smart preview catalogue by photo owner in Dropbox.

Have previously been able to simply open catalogue, edit and export back catalogue to Dropbox so the photos sync at other end.

Now, when I open a catalogue in Lightroom Classic from Dropbox, I get grey photos with an error saying can't find photos. Eg:

“NCSP2048.CR2” could not be used because the original file could not be found. Would you like to locate it?

 

This topic has been closed for replies.

3 replies

JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
June 12, 2022

Dropbox has an 'online only' option, where the local file is just a link. Make sure you have not enabled this, because Lightroom cannot work with that.

 

Another possibility is that you need to give Lightroom 'full disk access' permissions. See https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/td-p/12913413

 

-- Johan W. Elzenga
M
Community Expert
Mariam HovhannesyanCommunity Expert
Community Expert
June 12, 2022

Can it be a problem with Dropbox? Did you try to download it and open from desktop not from dropbox?

F. McLion
Community Expert
F. McLionCommunity Expert
Community Expert
June 12, 2022

Are you sure that Smart Previews have been generated before starting your copy process?

What does it say just below the Histogram if you select a photo in question? Is Smart Preview shown?

 

 

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices