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InsaneVariables
Participant
February 22, 2018
Answered

Can't import JPGS into classic lightroom cc

  • February 22, 2018
  • 3 replies
  • 17912 views

Importing jpegs used to work for me, but then one day suddenly it just stopped working.  ( I did not touch the preferences)

When I want to import a JPEG photo to my Lightroom, it doesn't work,

it stays on the "Importing Files" page forever, and in the end it doesn't import anything

(I have tried reinstalling and resetting preferences but even after that, it still doesn't work.

    This topic has been closed for replies.
    Correct answer JP Hess

    Have you selected the option in Lightroom preferences to treat JPEG images next to raw files as separate images? If that option isn't selected then Lightroom will ignore the JPEG images.

    3 replies

    X
    Xelaarom
    Participant
    May 24, 2023

    Its happening the same to me. I already check the box next to the raw option and still wont open.. What can i do?

     

    SdeGat
    SdeGat
    Inspiring
    June 15, 2023

    Same problem here. I moved a bunch of JPGs from my iPhone into a picture folder with some RAWs and symchronize will not import them.

    I have always been on "treat JPGs as separate files".

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    June 15, 2023

    You’ve posted to a very old thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same issue which you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better posting to a new thread with fresh, complete information including system information, a complete description of the problem and step-by-step instructions for reproduction. 

     

    In the unlikely event the issue is the same, we will merge you back into the appropriate location. 

     

    Thank you!

     

    Rikk Flohr: Adobe Photography Org
    C
    cliffy84116684
    Participating Frequently
    February 27, 2018

    I am having a similar issue.  I'm using Lightroom Classic CC 7.2.

    There is a jpg file that I actually exported from Lightroom and it is sitting in the same folder as the original RAW file.  The application refuses to import it, no matter how many times I synchronize the folder.  I've tried manually importing it, but for some reason, the file doesn't even show up on the screen full of thumbnails.  This is extremely debilitating and only the latest in a list of complete showstopper bugs I've found in this latest version and 7.1.

    C
    cliffy84116684
    Participating Frequently
    February 27, 2018

    This is Window 10 64-bit, the file is in a folder on a NAS.  The catalog file is on the local drive.

    JP Hess
    JP HessCorrect answer
    Inspiring
    February 27, 2018

    Have you selected the option in Lightroom preferences to treat JPEG images next to raw files as separate images? If that option isn't selected then Lightroom will ignore the JPEG images.

      AxelMatt
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      February 22, 2018

      We need more informations for help.

      Which version of Lightroom do you use?

      Which operating system do you use?

      Is your system up-to-date?

      From which location, camera or memory card reader or internal hard disk, do you try to import?

      What has been changed on your system before the error occur?

      Axel

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
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