Cannot Import Photos into Lightroom since last update

[KALucas]

I am having problems importing photos in to lightroom from my computer's hard drive, since I upgraded to the latest version of lightroom last night. I use a Windows PC.

When I go to the import feature, and select any folder which has photos in (including locations I have previously imported from), the photos do not appear and the space where they should appear remains grey and blank. I have checked and the photos are definitely in that location!

Therefore I am unable to import any new photos - has anyone else had this problem or know how to help??

[Rob_Cullen · Accepted solution]

the photos do not appear and the space where they should appear remains grey and blank

Can you post a screen clip to show us the 'grey' import previews?

My best guess is that your monitor profile is not working correctly.

Have a read of this forum link which reports similar problems, and some suggestions-

Photos appear as gray blocks in Library but not in the Develop bar. Both preview pane is gray blocks...

If the 'Import' previews are just darkened (not fully grey) then that indicates the photos are already referenced in the Lightroom catalog and will not import a second time.

[JustmeSal#23]

I am having the same issue. I cannot import my RAW files 

[Rob_Cullen]

"same Issue"?

Please include the following in your question:
Adobe product and Version number

Operating system and Version number
The full text of any Error Message(s)- if any.
What you were doing when the problem occurred. (Importing by 'Copy' 'Add' etc?)

A Screenshot of the info panel from MENU: Help/System Info...

Screenshots of the 'same issue'.

[mgdphotography]

I'm having major issues with lightroom V10-2 IM very frustrated please someone help it keep saying (not Responding)

[Rob_Cullen]

(not Responding) Is something, when starting LrC, I have seen if I click my mouse on the LrC User Interface (any part of the screen) before it has completely read the catalog database into memory and rendered all data on screen (thumbnail data, badges, etc)

On a slow system (if you have one!) this might be happening for you.

Or your Catalog file (the Catalog Name.LRCAT) has some problems (corruption!).

Have you tried creating another Catalog to check if it happens with that?

There is a wealth of information in these articles from the Lightroom Queen at-

Performance- All Blogs

[Paul24551121my39]

I cannot import any files, including jpg, RAW or any other.

[Rob_Cullen]

@Paul24551121my39  None of us are psychic or clairvoyant. Only details and screen-clips can help others attempt to answer your problem "cannot import".

Also you jumped onto a thread that started >6yrs ago. Change happens quickly in software updates.

Start a new post thread with your question-

Please include the following in your question:
Adobe product and Version number.
A Screenshot of the info panel from MENU: Help/System Info...
Operating system and Version number
The full text of any Error Message(s)
What you were doing when the problem occurred
Screenshots of the problem.

[BobnPamG]

I am having similar problems with Lightroom Classic, with keywords (names, locations, groups, relationships,etc scrambled &/or missing.

Also peoples name.

[dj_paige]

I am having similar problems with Lightroom Classic, with keywords (names, locations, groups, relationships,etc scrambled &/or missing.

Also peoples name.

By @BobnPamG

This is a different problem. Please start a new thread and describe the problem in detail. People will be happy to help you in a new thread. DO NOT DISCUSS YOUR PROBLEM FUTHER IN THIS THREAD.

[WSpijkervet]

I also can not import pictures and movies ( format .jpeg and movies .mp4.)  in version 14.01,  But I can import pictures with the format . NEF and .DNG. Is that a bug or ???? I have tried to import form my hard disc and form a USB disk. No differense

[dj_paige]

This is a different problem. Please start a new thread and describe the problem in detail. People will be happy to help you in a new thread. DO NOT DISCUSS YOUR PROBLEM FUTHER IN THIS THREAD.