Cannot log into Lightroom mobile

Forum|Forum|8 years ago
April 4, 2017
2 replies
4065 views

For the past month I have not been able to log until Lightroom mobile. I have walked thru the support guide to correct this, reinstalled Lightroom, and restarted my computer to see if that was the issue. Not the end of the world but annoying as I travel a lot which makes editing photos while moving about very difficult.

This topic has been closed for replies.

Mohit Goyal

Community Manager

Also, refer: https://www.lightroomforums.net/threads/cannot-sign-in-to-lr-mobile-on-desktop.26074/

Regards,

Mohit

99jon

Legend

Can you log-in to your mobile webspace using the link below? If you can see your images are safely stored in the cloud you could uninstall LR Mobile on your device and download the latest version from the app store or Google Play.

https://lightroom.adobe.com/

In the LR desktop application can you hover over the identity plate (top left) and click the small triangle icon. You can check if LR Mobile is active or paused.

T

tanthony1990Author

Participant

Yes, I can log into all versions of lightroom mobile except for the desktop version for some reason. I clicked log in, enter my email and password, but all I get is the loading screen and it never loads even after waiting for over an hr. I saw that i can use the online version of lightroom to edit but I would like to use my desktop version in order to edit all my photos in one space rather than on my browser and desktop app.

I am not having any problems with the mobile app.

Theresa J

Community Expert

You should log into your creative cloud account on your desktop using the creative cloud application. You don't need to sign in using Lightroom. Have you tried that?

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