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Participant
May 25, 2023
Question

Cannot uninstall Lightroom Classic 12.2.1 from Windows 10

  • May 25, 2023
  • 1 reply
  • 313 views

My Lightroom Classic is working fine, but I've been unable to update to 12.3 on Windows 10 22H2.  Whenever I try the update from the Creative Cloud App it fails and gives error 403.  I have restarted the computer.  The other Adobe app updates worked just fine.  I am logged in as an Administrator.  I have tried running the Creative Cloud Desktop App as Administrator. 

 

Now I want to uninstall and reinstall the latest version, but there is NO UNISTALL option for Lightroom Classic.  

 

Also, when I went to Windows Apps and Features to manually uninstall it, that uninstall command launches the Creative Cloud Desktop App.

 

How do I get more details on what is happening, log file, or otherwise to fix the update or how do I remove uninstall Lightroom Classic? 

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1 reply

Participant
May 25, 2023

Edition Windows 10 Pro
Version 22H2
Installed on ‎5/‎13/‎2021
OS build 19045.2965
Experience Windows Feature Experience Pack 1000.19041.1000.0