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olliesgrandad
olliesgrandad
Participant
April 27, 2015
Answered

Cannot View photos in develop Mode in Lightroom CC

  • April 27, 2015
  • 8 replies
  • 63556 views

Since loading lightroom CC and overcoming the initial issues with it not opening i have now encountered another major issue. Whilst pictures are available in library mode when switching to Develop mode there is just a large blue rectangle with white X like a St Andrews flag obliterating the image entirely. The picture is showing in the navigator panel and the strip below.

    This topic has been closed for replies.
    Correct answer nogas27856004

    Found it!, the helpdesk didn't know the thing, but,  try unchecking the GPU option in Preferences>Performance tab, and then the picture suddenly appears...

    8 replies

    U
    usernumberx
    Participant
    October 18, 2023

    Thank you nogas.... This fixed my issue.  Could not find answer anywhere and helpdesk was useless. Commenting so others may see.  Uncheck the GPU performance option (user Graphics Processor for me).  I hope this does not create issues editing later though.

    L
    lidorkalfa
    Participant
    May 8, 2023

    more then 8 years later and it still fixes the problem - mbp 16" with m1 max

     

    A
    anne liser52557069
    Participant
    December 12, 2018

    Thank you! This solved my problem!

    Shivex
    Shivex
    Participant
    October 26, 2018

    slightly the same problem only no blue X just a grey background, turned off GPU still not showing, any other solutions?

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    October 27, 2018

    Also try-

    Reboot Computer, restart Lightroom.

    Check for Graphic Card driver updates from the OEM (Windows updates not always useful!)

    Check your Monitor Profile is not corrupt. Instructions here-  https://www.lightroomqueen.com/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

    "turned off GPU"-  That was in the Lightroom Preferences, right? (Not in Windows Device Manager!)

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    T
    toadman03
    Participant
    March 6, 2018

    Just tried it and it worked!  thanks so much

    thienchait55236771
    thienchait55236771
    Participant
    November 2, 2017

    Thank you, mine the main image just unchanged while i edit, thanks so much and this solve the problem!

    thomasm5120374
    thomasm5120374
    Participant
    May 7, 2015

    Wow, thanks.

    That is perhaps the most obscure fix I've ever encountered.  I upgraded to CC a few months ago to get the full version of Photoshop and just now upgraded my Lightroom 5 to CC.  Tried to edit my first image in Develop mode and got a blue triangle with a white X through it.  Total panic mode for me.  Thanks so much for posting the fix.  Absolutely worked.  Saved the Day!

    JP Hess
    JP Hess
    Inspiring
    May 7, 2015

    The fix may not be obvious, but it isn't really that obscure. If you had entered something like "blue screen with white X" in the search feature at the top of the forum, you would have seen several threads.

    A
    alant80046961
    Participant
    August 11, 2016

    Had this same problem in develop screen.  Indeed, it is a miraculous fix.   Add my thanks to the that of the others,

    N
    nogas27856004Correct answer
    Participant
    April 27, 2015

    Found it!, the helpdesk didn't know the thing, but,  try unchecking the GPU option in Preferences>Performance tab, and then the picture suddenly appears...

      olliesgrandad
      olliesgrandadAuthor
      Participant
      April 28, 2015

      Thank you so much.

      sorted it straight away.

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