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MARKRUTLEY
Participating Frequently
August 13, 2022
Answered

CANON LENS NOW NOT RECOGNISED

  • August 13, 2022
  • 1 reply
  • 266 views

For some reason Lightroom Classic Version 11.4.1 now failing to recognise my Canon Lens 100-400 IS L USM after many years of recognising this lens. Any ideas please? 

 

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Correct answer Ian Lyons

The file (MLR_5643.jpg) you've included in the screenshot is a JPEG not a raw file, which would explain the absence of the lens profile.

1 reply

Jim Wilde
Community Expert
Jim WildeCommunity Expert
Community Expert
August 13, 2022

Where is it not being recognised....in the Library mosule Metadata Panel, or in the Develop module Lens Correction panel? If the latter, make sure you are processing a raw file, as the majority of lens profiles are specific to raw files only.

    M
    MARKRUTLEYAuthor
    Participating Frequently
    August 14, 2022

    Hi Jim - Many thanks for noticing that, my camera has just come back from a service and clean and they must have changed the settings which I failed to notice. Just done a test shot and the lens is now recognised. Very many thanks for your assistance most appreciated indeed. Mark

     

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