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Participant
July 26, 2020
Answered

Canon R5 CR3 Raw File Support in Lightroom Classic

  • July 26, 2020
  • 26 replies
  • 80443 views

Hi Adobe,

When will LRC be updated to read new Canon CR3 raw files? Downloaded DNG converter but not able to covert as well. I think R5 CR3 raw files are not readable by any Adobe products today. I just bought R5 and it is disappointing LRC not supporting CR3 for R5 yet. This is going to be a challenge for my workflow. Please advise. Thanks.

 

BR,

YK

 

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Correct answer Akash Sharma

Hi there,

 

We are happy to announce the release of Lightroom Classic 9.4 & Lightroom Desktop 3.4 which integrates Camera Raw 12.4 and now supports the Canon EOS R5 raw files.

 

Here's a list to the other newly added camera support in the August release: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

To update Lightroom Classic and Lightroom Desktop to the latest version, click "Update" in the Creative Cloud desktop app next to the app. See: More detailed instructions for updating

 

Let us know how it goes.

 

Thanks,

Akash

26 replies

Participant
August 6, 2020

I have the same issue. It was  aggravating at first because I was excited to see the images but the beta version of the file converter worked seemlessly and I was able to import the files as DNG. 

Participant
August 2, 2020

I am having the same issue. I just purchased the R5 and the latest version of Lightroom cannot read the files. Downloaded the DNG converter but it is taking forever! Definitely an issue for workflow.

DdeGannes
Community Expert
Community Expert
August 9, 2020

What problem are you having? How many raw files. DNG Converter is a very simple standalone application that provides one core functionality, you select a folder on your hard drive and then start the process and if there are files compatible with the camera models that it supports it will identify them, select the options you wish and proceed.

One bit of advice, the version that can convert the R5 files is a "beta" version best to retain your original raw file so if it's necessary to redo the conversion when the final version is released they are available.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
JP Hess
Inspiring
July 27, 2020

There is a beta version of the DNG converter available that has that camera model listed as being supported. So I would expect that the next Lightroom update will also have support for the camera as well.

johnrellis
Legend
July 26, 2020

To build on dj_paige's rpely: The R5 was officially released on 7/9, though dpreview.com didn't get it's hands on a production model until ten days later (around 7/19, just last week). As dj_paige said, LR and Camera Raw support for a new camera from a popular manufacturer usually appears in the release following an announcement, or the release after that. LR 9.3 was released on 6/16, and LR releases come out about every two months, so we might expect to see 9.4 in mid-August.

 

The authoritiative list of cameras supported by LR and Adobe Camera Raw is here:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

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Just Shoot Me
Legend
July 26, 2020

Try using the supplied Canon software to read and convert those files to something that LrC can see/read.

Participant
July 27, 2020

I downloaded Canon DPP 4 (version 4.12.20.3), latest version on both Mac and PC. However, DPP 4 also cannot read R5 CR3 files (I can see the preview with a "?" at the top but nothing happens when I click over the preview image. It just create a separate windows where you cannot perform any edit). Then I tried to convert and save to TIFF or JPEG from the preview window where you can access the file, an error  message appeared saying - could not save, unsupported image. Is it possible Canon DPP themselves are not ready to read and support R5 CR3 files? I bought R5 last Thursday and I am sure mine is not a pre production model.

 

I think this is a serious issue for professionals looking to upgrade or switch camera system if they have to wait for LRC and/or DPP4 to be updated to read and support R5 CR3. I hope this camera is regarded as a highly sought after camera so that Adobe could quickly update LRC to support R5 CR3 files. Or at least while waiting for LRC, DPP themselves should update before selling to market. 

 

Thanks for everyone's comments and suggestions. 

Inspiring
July 30, 2020

@yenkiat1976: I downloaded Canon DPP 4 (version 4.12.20.3), latest version on both Mac and PC. However, DPP 4 also cannot read R5 CR3 files (I can see the preview with a "?" at the top but nothing happens when I click over the preview image.

 

*****

Version 4.12.60.0 of DPP4 is now available. It reads my Canon R5 .CR3's.

 

Update!!  The new Adobe DNG Converter Beta can convert the R5 and R6 .CR3 files, as well. It is faster than DPP4 and produces much smaller files than the DPP4 TIF's.

dj_paige
Legend
July 26, 2020

No one here can definitively say when Adobe will support a new camera. Usually that support comes in the next release of Lightroom Classic after the camera is released — but no guarantees either.