Catalogues and presets disappeared

Forum|Forum|3 years ago
December 5, 2022
2 replies
2652 views

Last night I upgraded lightroom as prompted and now I have nothing in my catalogue. I also have no presets, not even default ones. I've tried opening the old version of the catalogue and accessing the back ups, but I get told that Lightroom canot use the catalog because it is not writeable and cannot be opened. I'm not sure if the external hard drive with the catalogue and backups was disconnected when I upgraded Lightroom. So much work that I can't access and I'm feeling very stressed and confused by Lightroom! Can anyone help me troubleshoot?

I'm using windows.

Windows

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JohanElzenga

Community Expert

@Rebecca24259047cvrz wrote:

Last night I upgraded lightroom as prompted and now I have nothing in my catalogue. I also have no presets, not even default ones.

Sounds like Lightroom lost the connection to the catalog and created a new one. Several people reported this problem. As long as you do not have any images in your catalog, you will not see any presets either, so that does not have to mean anything. You'll have to find the current catalog yourself, because Lightroom will also not show it in the 'Recent Catalogs' menu.

-- Johan W. Elzenga

R

Rebecca24259047cvrzAuthor

Participating Frequently

Thanks for clarifying the preset situation for me. I believe I am finding the correct catalogue that I want to open, but when I go through selecting it and agreeing to upgrade it, there are still no folders or photos in Lightroom. 😞

dj_paige

Legend

Most likely, the wrong catalog file got upgraded. Please do a search using Windows Explorer, of all disk(s) and all folders for files whose name ends with .LRCAT. One of these will be the catalog you want.

You backups won't open because you have to unzip them first and put the unzipped file into a brand new empty folder.

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Rebecca24259047cvrzAuthor

Participating Frequently

I think I caused the problem by hitting upgrade before my hard drive was plugged in (but I was so tired I can't recall with certainty if that was what I did, which isn't helping me work out what the problem is). I can find lots of files that end with LRCAT, and I believe I'm trying to open the correct one, but when I go through all the steps there are still no photos or folders in lightroom. Attached is a screenshot of the files available to me when I'm trying to choose the original catalogue. I'm selecting the 'Personal Photos' one with the Lightroom icon that is 1612KB in size. Does that look like the correct type of file to choose. I select that it be upgraded and there is still nothing there after it completes the upgrade. Would you recommend I unzip the backup? Once that is in a new folder can it just be selected as a new catalogue, or do they need to be imported?

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