Copy link to clipboard
Copied
After a shoot, I found that about 20-30 of the 200 images could not open either from my card reader or my hard drive. In Library, the file says that a Preview Unavailable for this file.
As I mentioned, all but about 30 were opened. Wondering wh
Using 11.3 with Windows 10. Would appreciate any help.
I am trying to attach files but get this message: The attachment's z9s_7810.nef content type (image/NEF) does not match its file extension and has been removed.
Copy link to clipboard
Copied
Put one of the files on Dropbox or similar file sharing service and provide us the link.
Based on this: "The attachment's z9s_7810.nef content type (image/NEF) does not match its file extension and has been removed." I suspect the file is damaged and not usable.
Copy link to clipboard
Copied
Thank you very much. I suspect they are too. I can't imagine how though.
Copy link to clipboard
Copied
This is what I see
So the image is damaged. Possibly bad camera card, bad card reader or bad USB port; worst case scenario, but also least likely is that the camera itself is not writing the files to the camera card properly. Please try to use different hardware to transfer the photo to your computer — use a different card reader or if you don't have a different card reader, transfer it to the computer using the cable that came with the camera.
Copy link to clipboard
Copied
Thanks for your reply. It's a brand new Delkin Black card and reader. I'll try transferring the files from the camera. Any idea why only 20-30 images were damaged out of thousands taken so far and hundreds the day of?
Copy link to clipboard
Copied
Let's make sure you understand a key concept here: new hardware (such as a new camera card) can malfunction.
As far as the 20-30 that appear damaged, sometimes hardware malfunctions are intermittent.
It also has occurred to me that perhaps this problem may be caused by a hard disk malfunction, you should run some deep diagnostics on your hard disk.
Copy link to clipboard
Copied
Thanks for your input. I certainly will.
Copy link to clipboard
Copied
Would any of the images that will not import be in the Nikon High Efficiency raw compression mode?
And would your OS be Windows ARM 64?
Adobe Camera RAW does not currently support that. see:
https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html
Copy link to clipboard
Copied
They're all in the HE* mode. Its all I've been using since I got the camera 3 weeks ago.
Never had this problem before. I do run 64 bit programs but I'm not failiar with ARM64.
As I said though, it only affected 30 shots out of thousands I've taken so far.