Changing Platform

Forum|Forum|8 years ago
December 28, 2017
2 replies
702 views

I am planning to purchase a new computer IMAC 5K.

As I have LR6 previously installed (online) on my current computer operating on Window 7,

what must I do to have my licence changed.

Regards,

Edwin

This topic has been closed for replies.

Correct answer dj_paige

You received your serial number when you purchased LR. Therefore, you can find it in your records somewhere. You can also find it at Adobe.com, go to "Manage Account".

Hint hint: you should never have to wonder how you can find your serial numbers (not just for Lightroom but for all your software). You need to store them someplace you can always find them, such as a text file named "serial numbers.txt", which is backed up to the cloud.

E

E HoAuthor

Inspiring

Thank you all. I found it under "Plans & Products"

Ian Lyons

Community Expert

Your existing license is for both platforms. Therefore, no action required.

E

E HoAuthor

Inspiring

Hi Ians,

Thanks, good to know. So what do I need to do once I have purchased the Imac.

Where can I find the LR6 licence number.

Regards,

Edwin

John Waller

Community Expert

If you really get stuck, you can retrieve your serial number from your Windows 7 PC by running Belarc Advisor.

Products: Belarc Advisor

Once you have recovered the serial number, store it safely for future reference so you can find it again if you ever need to reinstall your software. I store all my serial numbers in a single text file in Dropbox so that I have access to them anywhere, at any time.

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