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E
E Ho
Inspiring
December 28, 2017
Answered

Changing Platform

  • December 28, 2017
  • 2 replies
  • 702 views

I am planning to purchase a new computer IMAC 5K.

As I have LR6 previously installed (online) on my current computer operating on Window 7,

what must I do to have my licence changed.

Regards,

Edwin

    This topic has been closed for replies.
    Correct answer dj_paige

    You received your serial number when you purchased LR. Therefore, you can find it in your records somewhere. You can also find it at Adobe.com, go to "Manage Account".

    Hint hint: you should never have to wonder how you can find your serial numbers (not just for Lightroom but for all your software). You need to store them someplace you can always find them, such as a text file named "serial numbers.txt", which is backed up to the cloud.

    2 replies

    E
    E HoAuthor
    Inspiring
    December 29, 2017

    Thank you all. I found it under "Plans & Products"

    Ian Lyons
    Community Expert
    Ian LyonsCommunity Expert
    Community Expert
    December 28, 2017

    Your existing license is for both platforms. Therefore, no action required.

    E
    E HoAuthor
    Inspiring
    December 28, 2017

    Hi Ians,

    Thanks, good to know. So what do I need to do once I have purchased the Imac.

    Where can I find the LR6 licence number.

    Regards,

    Edwin

    dj_paige
    dj_paige
    Legend
    December 28, 2017

    That file/folder location is a System file/folder and the normal Windows search feature will not search System Files/Folders.

    MS has determined that normal users don't need to see what is in system files/folders.

    Also by default System and hidden files/folders aren't displayed in File Explorer. You can turn all of that on.


    I did that already, nothing should be hidden, the file simply isn't there according to Windows search.

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