Skip to main content
chriso61607573
chriso61607573
Participant
November 15, 2022
Answered

Cloud Storage Full

  • November 15, 2022
  • 2 replies
  • 1751 views

Cloud Storage Full - I’ve deleted everything including deleted folder on all devices yet Cloud Storage shows 48.9 GB used. I checked Lightroom on my iPhone, iPad and Mac and lightroom classic on my Mac. What could be there?

Correct answer Sean McCormack

You've gone to Lightroom Sync in Prefernces, and clicked Delete All Data? It goes to LrWeb (lightroom.adobe.com) where you click on your avatar photo and from the menu choose Account Info. Then from the dialog that appears choose 'Delete Lightroom Library'. You need to restart Classic after. 

2 replies

C
CharlieBee423
Participant
October 3, 2023

thanks, I had the same problem and this fixed it. creative cloud storage is a dismal failure. they would save everyone so much time trying to figure out what is going on, by putting a breakdown of this cloud storage and what apps the content is from. Its a agatha christie book trying to sleuth out what is using the storage. to have to go to your profile, account info and then type a sentence to actually clear out the storage is rediculous. 

    A
    Atomise
    Participating Frequently
    January 22, 2025

    Totally agree with CharlieBee423, although I'm sure Adobe get a fair few people just paying for extra storage out of desperation so they're not really incentivised to solve this glaring issue. 

    Sean McCormack
    Community Expert
    Sean McCormackCommunity ExpertCorrect answer
    Community Expert
    November 15, 2022

    You've gone to Lightroom Sync in Prefernces, and clicked Delete All Data? It goes to LrWeb (lightroom.adobe.com) where you click on your avatar photo and from the menu choose Account Info. Then from the dialog that appears choose 'Delete Lightroom Library'. You need to restart Classic after. 

    Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.
      chriso61607573
      chriso61607573Author
      Participant
      November 16, 2022
      Thank you, that did the trick.

      My intention is to share to cloud storage from Lightroom Classic only and
      only share certain collections.

      Chris Orth
      Sean McCormack
      Community Expert
      Sean McCormackCommunity Expert
      Community Expert
      November 16, 2022

      Good to hear Chris. Can you mark the answer correct so people searching for this issue can see it with the post? Cheers! 

      Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices