Cloud storage issues

Report · Dec 20, 2022

Hi

I have 2 plans running for storage

one for 20GB and 100GB and always had combined them together but now I'm only getting 100GB instead of 120GB

does anyone know how to fix this

thanks.

Report · Dec 21, 2022

I did not know that it is possible to combine Cloud Storage for two separate Accounts!

Anyway- Community volunteers cannot fix subscription questions.

Contact Adobe Support.

Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .

Report · Dec 22, 2022

I suspect that what you did was wrong. Solution was not to add an additional subscription.

Searching the web on "creative cloud add storage" yields:

Report · Jan 17, 2023

Hi

it's happened again!

I have 2 plans running for storage

one for 20GB and 100GB and always had combined them together but now I'm only getting 100GB instead of 120GB.

thanks

Report · Jan 17, 2023

Contact Adobe

Report · Feb 18, 2023

It's happened again

was showing 120GB yesterday now just 100gb again and I haven't even cancelled any plans yet.

Report · Feb 18, 2023

It's still a job for Adobe directly. No one here can help with it. Here's @Rob_Cullen' s link from previously.

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.