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A
AJ73
Participant
September 6, 2020
Question

Color temperature control for DNGs from Xiaomi Mi Note 10 not working

  • September 6, 2020
  • 3 replies
  • 1336 views

Processing images for my Xiaomi Mi Note 10 is a mess.
It is not possible to use the color temperature slider to get useable results.
It gets not warmer or colder but gets a purple or green tint.
If there is a grey spot in the image I can use the color picker for white balancing, but this is not always the case.
I am using Lightroom Classic 9.14.
Luminar and other RAW processors (e.g. RawTherapee, Cyberlink PhotoDirector) do not show this issue.

If I use GCam (Google Camera port) DNGs from the same phone I have no issues.

Sample DNG:
https://drive.google.com/file/d/1bITLcxi30mxX9PoDZz2ShsODNTb54pXR/view?usp=sharing

    This topic has been closed for replies.

    3 replies

    A
    Alexandru Pastor
    Participant
    November 29, 2020

    I've just bought a Xiaomi Mi 10 and I thought my phone was defective or something. I've also tried as you've mentioned in another reply other software apps (Snapseed) and indeed it's working properly.

      GoldingD
      GoldingD
      Legend
      September 6, 2020

      I do not see that device in:

      https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

      Is it treated as Google device? what one?

       

      Are these RAW photos?

       

      A
      AJ73Author
      Participant
      September 7, 2020

      Hi David,

       

      as far as I unserstand a DNG file is a standard and all of them should be supported by the Adobe RAW Converter/Processor. The images are opened correctly and processed correctly, except the color temperature correction.

      All other RAW processors I have tested (RawTherapee, Cyberlink PhotoDirector, Snapseed) have been able to process images form the Xiaomi Mi Note 10 without any issues. Only Lightroom has a problem when using the color temperature slider.

      The link to the DNG is a native RAW/DNG from the stock app from the phone.

      As I mentioned I also use GCam on this device and the generated RAW/DNGs from this app do not have this issue.

       

      Best regards, Michael

      J
      Community Expert
      Jao vdLCommunity Expert
      Community Expert
      September 6, 2020

      Looks like a bug. The white balance values in this file are extreme which is probably due to a bad built-in profile in the dng. Post it at https://feedback.photoshop.com. Here we are just other users and can't help fix bugs.

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