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christopherm13668766
christopherm13668766
Known Participant
July 27, 2020
Question

Constantly fails to export some photos

  • July 27, 2020
  • 1 reply
  • 724 views

Since the last update, almost every time I export photos to jpg, it inevitably fails to write a random number of them- then I have to keep doing it until they all export. Export 200, 50 fail. Export 50, 21 fail. and so on. No issues with disk permissions from what I can see.

I'm on a 2019 iMac exporting from external 10TB to the internal Fusion drive, into a Dropbox folder. Could it be a change in the Dropbox app, if not Adobe? Pausing syncing does not fix the problem.

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1 reply

dj_paige
dj_paige
Legend
July 27, 2020

Do you get an error message? If so, what is the exact unedited word-for-word error message?

 

How much free space is left on the internal Fusion drive? (What is an internal Fusion drive?)

 

Have you tried the simple test of exporting to a different drive and/or a different folder to see if the problem goes away?

 

christopherm13668766
christopherm13668766Author
Known Participant
July 27, 2020

Seems to have worked when exporting to the same external the raws are on.

The internal drive has plenty of space left, 82gb/2TB (sure, could use a cleanup, but it's by no means critically low) 

Fusion drives are a Mac thing in their desktops where they contain both an SSD and HDD and it automatically moves files between them for efficiency. 

The error message was simply 'x photos failed to export' and gives the option to show in library, where it creates a 'Photos That Failed to Export' section under 'previous import'

dj_paige
dj_paige
Legend
July 27, 2020

"Seems to have worked when exporting to the same external the raws are on."

 

So, we have determined that there is some problem exporting to the Fusion drive, it may be Dropbox, it may be the drive itself. You will need to run diagnostics on this drive to make sure it is functioning properly.

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