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I have some CR3 files from a Canon R5 and they aren't being recognized by lightroom, photoshop or bridge. I am running the latest versions of all 3 apps and the latest version of camera raw. (ACR17) It says that it doesn't recognize the file type.
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Hi, welcome to the Adobe Community!
Where are the files stored, and which operating system are you working on? Would it be possible for you to share a sample file with us so that we can test it at our end?
Thanks,
Nikunj
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What does "aren't being recognized" mean in terms of LrC? In what step in LrC does this happen? What is the exact error message? What version NUMBER of LrC?
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Having the same issue now. I am running on Mac, PC, and iOS and in all 3 versions I can't search for .cr3 and get any or all of the results. The individual photos will be listed as CR3 but when I search ".cr3" I get nothing or just 1 or 2 photos out of hundreds. Some albumns work better than others. Very strange and wasn't like this a month ago.
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Having the same issue now.
By @defaultye0pu7sqimhe
so please provide the information requested above