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R
rebeccad97892179
Participating Frequently
May 17, 2023
Question

Crash while tethering

  • May 17, 2023
  • 1 reply
  • 1165 views

Hi,

 

I just purchased a new laptop (macOS) with Ventura 13.3.1 and installed the latest LR Classic and everytime I want to tether, LR immediatly just itself down.

Can someone help?

 

Thanks you!

This topic has been closed for replies.

1 reply

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
May 17, 2023

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s?  Apple’s?

 

Rikk Flohr: Adobe Photography Org
R
rebeccad97892179Author
Participating Frequently
May 17, 2023

LR Classic just shuts down without any change of reporting. Everything just stops.

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
May 18, 2023

Are you able to find any information in your OS Logs? Without a crash report being sent to Adobe, we don't have a way to evaluate what is happening on your system.  To be honest, a new laptop with a crashing problem could be hardware related. It wouldn't hurt to check that out as well. 

Rikk Flohr: Adobe Photography Org
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