Crashes immediately when I hit Import

Forum|Forum|4 years ago
June 14, 2021
6 replies
789 views

Tried uninstalling and reinstalling to no avail. Running 10.3. Any ideas?

Crash or freeze

This topic has been closed for replies.

Correct answer GoldingD

Where are you importing from?

A SD card in a card reader?

A SD card in a camera, via USB

A SD card in a camera, via WiFi?

A external hard drive?

A internal hard drive

Todd Shaner

Legend

Go to edit> Preferences> Performance, uncheck 'Use GPU for image processing, and restart Lightroom.

GoldingD

Legend

How are you importing?

By this I mean in LrC import, Copy, Copy as DNG, or Add?

GoldingD

Legend

Where are you importing to?

And is the destination correct?

GoldingDCorrect answer

Legend

Where are you importing from?

A SD card in a card reader?

A SD card in a camera, via USB

A SD card in a camera, via WiFi?

A external hard drive?

A internal hard drive

T

The Address RealtyAuthor

Participant

So this was the problem. It was set to upload from a USB drive that was plugged into the back of my computer that I was not seeing and set for a cloud destination that I was not logged into. User error. Not sure how that happened. I learned a lot. Thanks for your help, sending good karma your way.

Todd Shaner

Legend

If you have a phone or tablet connected via USB port try unplugging it, reboot your system, and try again.