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Crashing when creating or deleting a virtual copy

New Here ,
Dec 21, 2020 Dec 21, 2020

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Hi there...  I have been using lightroom 6.14 for a few years now with great success.  Recently I started getting into softproofing, to try and get better prints from my inkjet.  One day I went into the softproofing and used it to create a virutal copy and lightroom crashed on me.  Ever since then, when I create a virtual copy, or delete a virtual copy, even outside of softproofing, I get a crash.  When I re-open lightroom, the new virutal copy will be there if I created one, or it will be gone if I deleted it.  Running windows 10.  Catalog and images are stored on an external SSD, about 1 TB with 44K images.  Never had this problem until I tried creating a virtual copy thru the soft proofing function.

 

The below error seems to point to face detection.  It was enabled, I have disabled it in the catalog.  This only seems to affect images that I have recently added to the catalog, if I try this with an image that I added a year ago, no issues.  I also have another catalog that is much smaller, no issues with using virtual copies in it.

 

Faulting application name: lightroom.exe, version: 6.14.0.10, time stamp: 0x5a2fb907
Faulting module name: libfrsdk-8.6.0.dll, version: 8.6.0.1, time stamp: 0x51002c01
Exception code: 0xc0000005
Fault offset: 0x000000000001f6fe
Faulting process id: 0x241c
Faulting application start time: 0x01d6d814287b724c
Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Faulting module path: C:\Program Files\Adobe\Adobe Lightroom\CIT\Plug-ins\FaceRecognition\libfrsdk-8.6.0.dll
Report Id: 22b10dca-7cae-4596-8d11-04421e9f2bf2
Faulting package full name:
Faulting package-relative application ID:

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Bug, Crash or freeze, Problem or error

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New Here ,
Dec 21, 2020 Dec 21, 2020

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I meant to say that disabling face detection in the catalog did not stop the crashing.

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LEGEND ,
Dec 21, 2020 Dec 21, 2020

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libfrsdk-8.6.0.dll

That comes up in problems with Face Recognizing on Lr 6. Lots of problems reported. Some speculation that the dll has expired due to age, or a license to use it has been expired (By Adobe)

 

Make sure Face Recognition is paused.

 

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New Here ,
Dec 21, 2020 Dec 21, 2020

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Wow, did some googling on the dll name, and found some info in the photoshop forums.  Problem is that the dll library expired on 12/06/2020, just a few days ago.  Two workarounds are setting the date back on your computer to before 12/6/2020 before launching lightroom, or renaming the CIT plugin folder, which is what I did.  Now I can create and delete virtual copies without crashing.  So much for being a perpetual license...

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LEGEND ,
Dec 23, 2020 Dec 23, 2020

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LEGEND ,
Dec 24, 2020 Dec 24, 2020

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Community Beginner ,
Dec 26, 2020 Dec 26, 2020

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I had problems with crashes on creating virtual copies. Mac OS X 10.13.6, Lightroom 6.14

I solved it that way:

Go to application folder. Open Lightroom.app -> show package contents

Go to Frameworks -> CIT -> Plug-ins -> FaceRecognition

I deleted the complete folder FaceRecognition

No I have no more crashes on creating a virtual copy.

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