• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Creative Cloud and Lightroom Classic in Windows 11 / Parallels virtual machine / Apple Silicon Mac

LEGEND ,
Apr 08, 2023 Apr 08, 2023

Copy link to clipboard

Copied

Plugin developers: If you rely on running Lightroom Classic in Windows 11 on a Parallels virtual machine on Mac, you could run into the following error installing the Creative Cloud desktop app on an Apple Silicon (M1, M2) computer:

 

"Creative Cloud.exe - Application Error. The application was unable to start correctly (Oxc000007b). Click OK to close the application."

 

Some googling revealed the solution: Install the x86 and x64 versions of the Microsoft Visual C++ Redistributables:

https://learn.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170 

 

The Windows 11 (ARM) installation created by Parallels didn't include them, but they seem to be needed by some components of the Creative Cloud installation that are still compiled for Intel.

 

Much thanks to Adobe employee @Niesha Arya:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/crlogtransport-exe-error-and-surface-...

 

 

 

TOPICS
macOS , SDK , Windows

Views

907

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation